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PAYPAL PENDING issue again. Options
yourplace2
Posted: Tuesday, January 29, 2013 9:02:57 PM

Rank: Large Noggin
Groups: Member, Super Seller

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Joined: 4/16/2008
Posts: 392
Points: 2,270
Hello. I got an order today where the buyer accidentally closed the PAYPAL window before it completed.

He notified me and after a couple hours, the order allowed me to either complete it or cancel it. The transaction did not hit my PAYPAL account so I went to cancel it, but hit complete instead by accident.

Now what? Can CCL manually cancel it?

The invoice number is 115340.

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* All items must be returned prior to refund at your expense. Return shipping not refunded.



SwiftMann
Posted: Tuesday, January 29, 2013 9:37:30 PM

Rank: Beyonder
Groups: Approver, CCL Feature Crew, CR-Guidelines, Member, Super Seller

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Joined: 4/19/2007
Posts: 11,288
Points: 1,919,984
Location: PA
If the buyer still wants it all, you can just invoice them directly through PayPal and get paid for the completed transaction or ask them to send it to you directly. This is how you should handle any of these weird timeout problems.

Has DC Done Something Stupid Today?

"The return of beards and 90's fashion makes hipsters and homeless people impossible to tell apart." - Woody, Quantum & Woody #5
ebcomix
Posted: Saturday, February 02, 2013 6:28:49 PM

Rank: Watcher
Groups: Member, Super Seller

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Joined: 12/25/2007
Posts: 960
Points: 4,322
cost me a 90 dollar order this weekend when the buyer ordered elsewhere due to the failure
Peacefuldragon
Posted: Saturday, February 23, 2013 1:56:26 PM

Rank: Herald of Galactus
Groups: Member, Super Seller

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Joined: 2/21/2010
Posts: 1,353
Points: 6,757
Be nice if this is resolved instead of just blaming paypal. Never had this happen anywhere else.

If all you have is a hammer, then everything looks like a nail.
red_k_comics
Posted: Wednesday, April 10, 2013 5:32:35 PM

Rank: Large Noggin
Groups: Member, Super Seller

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Joined: 10/20/2012
Posts: 301
Points: 988
Location: Bethlehem, PA
Hey guys, I have an order with this status, but no option to complete/cancel. It was just placed a few minutes ago. Is there a certain amount of time CCL waits before giving the option to complete/cancel? Thanks

CrossbowComics
Posted: Wednesday, April 10, 2013 5:37:27 PM

Rank: Watcher
Groups: Member, Super Seller

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Joined: 10/14/2008
Posts: 948
Points: 3,038
Location: look up
Yeah it's like 3 or 4 hours.




NOW OPEN - TreehouseComicShop.com
also top rated on Ebay as ideaman33

red_k_comics
Posted: Wednesday, April 10, 2013 5:39:03 PM

Rank: Large Noggin
Groups: Member, Super Seller

Shop at My Store

Joined: 10/20/2012
Posts: 301
Points: 988
Location: Bethlehem, PA
Thank you!

hedgeknight
Posted: Friday, April 12, 2013 5:49:04 AM

Rank: Herald of Galactus
Groups: Member

Joined: 4/10/2007
Posts: 2,259
Points: 14,998
Location: NC
I've had it happen twice on the same seller - I'm not going to attempt to buy any more from his store - it's jinxed for me. At Wits' End

Winter is coming...
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