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Sunday, February 10, 2013 2:47:07 PM
Rank: Beyonder
Groups: Beta, Guru, Member, Moderator, Movies Host, TV Host
Location: Redding, CA
Joined: 1/5/2007 | Posts: 12,826 | Points: 61,211
Called eBay today. It was a simple case of miscommunication. Customer service lady yesterday was supposed to send a notice to a seller for me because his PayPal account wasn't verified and wouldn't accept my payment. She accidently sent the message to me. So I call today to get it to right place, and the guy I talk to today is rude as hell. He's arguing with me, raising his voice above mine to tell me that I'm wrong and paying is my responsibility as I'm trying to tell him I have and he won't accept it because of his PayPal account. I finally get sick of getting into a voice-raising match and ask for a supervisor and he tells me "What's a supervisor gonna do?" So I'm all like, "Are you (banned)ing with me, now?" And he gets (banned) and tells me not to talk to him that way. Seriously? And he's "customer service". I don't think the guy knows the meaning of the phrase. I'm just (banned) off now. Luckily, after he (banned) me off and I hung up on him. I called back and got a nice lady to help me out with it.

Just needed to vent that.
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Sunday, February 10, 2013 4:54:49 PM
Rank: Herald of Galactus
Groups: Guru, Member
Joined: 2/23/2007 | Posts: 1,618 | Points: 5,136
The thing I hate the most is e-bay owns pay-pal in your stuck paying fees for e-bay then turn around in pay more fees for pay-pal.
Sunday, February 10, 2013 5:29:59 PM
Rank: Celestial
Groups: Member
Joined: 4/14/2007 | Posts: 4,543 | Points: 90,059
The one and only time I called eBay the guy wasn't so much rude as he was just clueless.

Sunday, February 10, 2013 6:50:47 PM
Rank: Herald of Galactus
Groups: Member
Joined: 6/4/2012 | Posts: 1,241 | Points: 7,207
Ebay hires ex postal employees for CS. I heard they only hire them after they have gone insane just to make sure they are of absolutely no help.

Big Grin

Sunday, February 10, 2013 10:26:08 PM
Rank: Large Noggin
Groups: Member
Location: Toronto, Ontario, Canada
Joined: 9/1/2012 | Posts: 318 | Points: 954
The only customer service in the world that I've run into that's less helpful than eBay/PayPal is Xbox Live.

Seriously. I had my PayPal account locked due to trying to add an account in wrong. Turns out I was reading the wrong numbers from my bank statement. But it was fine, because I wasn't doing anything with the account anyway.

Fast forward a year or two, and now I'm into buying/selling online. I need my PayPal account unlocked, but have a new email. Managed to get back into my account, but for whatever reason they decided to lock me when I tried to change my email. Long story short, it took a year and a half for me to harass them enough that I could access my account using the new password. Basically had them close my account, and I just re-made one.

The best was when I got an email back being like "your problem has been resolved". Nope. I couldn't log in, dude. And that was my problem, so it wasn't resolved.

/endrant / they need some CS skills.
Cave Comics
I buy comics so that I can sell comics, to buy more comics.

Check out my eBay listings at http://www.ebay.ca/sch/tehlonginator/m.html?_nkw=&_armrs=1&_ipg=&_from=
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