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Software Total Not Equal to Store Total

teh_longinator
Wednesday, February 13, 2013 9:20:06 AM
Rank: Large Noggin
Groups: Member
Location: Toronto, Ontario, Canada
Joined: 9/1/2012 | Posts: 318 | Points: 954
Hello,

I have come to notice that the amount of books listed by the desktop software is different than the number i have uploaded to the store. I have uploaded everything, and do not have any other books in the software,. My shop total is about 1700 books, where my desktop program says about 1800.

I know its probably nothing, and probably something i did without noticing, but doors anyone have a solution on how to fix this? I have no idea what books, if any, aren't showing in the shop, and that's a lot if books to go through.

Has anyone else had, or is anyone else currently having, this issue?
Cave Comics
I buy comics so that I can sell comics, to buy more comics.

Check out my eBay listings at http://www.ebay.ca/sch/tehlonginator/m.html?_nkw=&_armrs=1&_ipg=&_from=
MoonKnight1
Wednesday, February 13, 2013 10:19:38 AM
Rank: Beyonder
Groups: Forum Admin, Guru, Member, Moderator, Sports Host, Super Seller
Location: Richmond, VA
Joined: 5/24/2010 | Posts: 5,033 | Points: 21,252
Shop at My Store
Funny that you should mention that, I was just about to pose the same question. My store shows 11,048 books while the software says 12,709. If it was only a difference of 100 or less then I would attribute it to comics I have sold but haven't yet gotten deleted/removed on the software. But 1,000 comics is almost as much as I sell in a month and I log on frequently for updates and the Sync Manager. I would go through and count my comics by hand but number one I don't have that kind of time and secondly I don't want to come up with a third number!

I actually noticed this last year when my inventory was about half what it is now. So I printed out a list of issues I had for sale and went through my boxes to verify that they were all listed. It took a while but everything matched up. Still not sure why the discrepancy.
Quality. Consistency. Variety. Reliable. Fair. Friendly

Hall Liquidations



teh_longinator
Wednesday, February 13, 2013 10:43:49 AM
Rank: Large Noggin
Groups: Member
Location: Toronto, Ontario, Canada
Joined: 9/1/2012 | Posts: 318 | Points: 954
Okay, well it's good to know I'm not alone on this.

But you did remind me i forgot to list an important detail. I do log in and update my software almost daily. Don't know how i could make an IT request and not mention updates. I must be slipping...
Cave Comics
I buy comics so that I can sell comics, to buy more comics.

Check out my eBay listings at http://www.ebay.ca/sch/tehlonginator/m.html?_nkw=&_armrs=1&_ipg=&_from=
Jim
Wednesday, February 13, 2013 12:11:28 PM
Rank: CCL Mobile App Dev
Groups: Member
Location: Everett, WA
Joined: 6/16/2007 | Posts: 10,451 | Points: 10,102,487
I think this has to do with a difference in what is being counted. The shop is totaling issues per title but the software is going one step further and totaling quantity of issues per title. So for example if you have 5 issues of batman #1 then the software will count all five but the store is only counting it as one.

Take a look at the number of items your store has listed in the Store Locator and I think you'll see what I mean. It counts each individual item I your store.
teh_longinator
Wednesday, February 13, 2013 12:53:17 PM
Rank: Large Noggin
Groups: Member
Location: Toronto, Ontario, Canada
Joined: 9/1/2012 | Posts: 318 | Points: 954
Jim wrote:
I think this has to do with a difference in what is being counted. The shop is totaling issues per title but the software is going one step further and totaling quantity of issues per title. So for example if you have 5 issues of batman #1 then the software will count all five but the store is only counting it as one.

Take a look at the number of items your store has listed in the Store Locator and I think you'll see what I mean. It counts each individual item I your store.


Oh, I didn't realize that was how it worked. Thank you for the quick solution.

Now I'm embarrassed I hadn't thought of that... Thank you for solving this.
Cave Comics
I buy comics so that I can sell comics, to buy more comics.

Check out my eBay listings at http://www.ebay.ca/sch/tehlonginator/m.html?_nkw=&_armrs=1&_ipg=&_from=
Jim
Wednesday, February 13, 2013 12:56:03 PM
Rank: CCL Mobile App Dev
Groups: Member
Location: Everett, WA
Joined: 6/16/2007 | Posts: 10,451 | Points: 10,102,487
Don't be embarrassed. It's not obvious. Glad I could help though.
MoonKnight1
Wednesday, February 13, 2013 12:59:14 PM
Rank: Beyonder
Groups: Forum Admin, Guru, Member, Moderator, Sports Host, Super Seller
Location: Richmond, VA
Joined: 5/24/2010 | Posts: 5,033 | Points: 21,252
Shop at My Store
That makes a lot of sense. Thanks for clearing things up!

So I guess I have 1,000 multiples listed? I did not know that...Laughing Laughing
Quality. Consistency. Variety. Reliable. Fair. Friendly

Hall Liquidations



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