So rather than take Howie's "Should I buy these toys?" thread further off topic, I'm shifting the post over to this thread (which I suppose technically is off topic, but there are other posts complaining about shops other than Lone Star).
And yet somehow for all of the lamentations from CCL stores about how long it takes them to get comics out and refunds during a sale, every single one of my experiences with them in those situations has been infinitely more palatable then my ongoing experience placing an order with the second largest comic book retailer in Illinois who had no major sale going on.
I placed an order on Memorial Day. They were upfront about how they only process orders once a week on Thursday. No big deal, they're up front about it. But when going to check out I find out they don't accept Paypal... who doesn't accept Paypal online? (These guys, apparently). On top of that you MUST keep a credit card on file with your account (seriously, that's crap. First thing I'm doing when I get my order is changing my CC number to gibberish and if that doesn't work, flat out deleting my account.)
So Thursday rolls around... and nothing. Friday... nothing. Finally they mark my order as being processed on Saturday. Not processed, but processing. It's not until Monday that the order is finally marked as processed and shipped. Except Tuesday rolls around and the tracking number shows that it wasn't dropped off with UPS yet. Finally Wednesday night rolls around and they finally give it to UPS. Crazy. (Even funnier, I also placed an order with the largest comic book retailer in Illinois on the same day and received their shipment before this one was even marked as being shipped.)
So yes, kudos to the sellers on CCL. You get backed up during sales, but still manage to do extremely well in getting everything out in a reasonable amount of time. (Also, sorry for cheating on CCL, but I placed the orders because of Transformers RI covers, which are few and far between to begin with on CCL, let alone ones I actually need.)
I received the package today and thankfully everything was in order (though I was a bit annoyed that none of the comics came in bags and boards, I feel like if a comic is $7 or up, then a bag and a board without additional cost is a reasonable expectation by the buyer.)
I got another surprise when I went to log in to their site to try and change my credit card number to gibberish only to find that they let their security certificate lapse yesterday (6/7/19). That's insane to me! Unfortunately my original plan to change the credit card number they require to keep on file to gibberish didn't work, since everything I entered was flagged as invalid.
So I ended up emailing their support outlining my problems with requiring a credit card to be kept on file (which existed before their security certificate expired) and mentioning the other problems with how long it took for them to mail my shipment, a small shot about how in the hell do they not accept Paypal, and asking what steps I needed to take to delete my account permanently because I have no interest in ever doing business with them again.
At least I refrained from mentioning the order I placed with their competitor the same day as them that I received before they even marked my order as being shipped (which then took another 2 days to get to the carrier).
Oh, and the shop? G-Mart comics. Do not do business with G-Mart comics.
(Also, FWIW I've never had a problem with Lone Star, though I seem to be in the minority.)