|
|
Rank: Supporting Cast
Groups: Member, Subscriber
Joined: 1/6/2008
Posts: 12
Points: 3,566
Location: Colorado
|
When I clicked my CCL icon, the program started as normal, running the updates. Very shortly into the process, it stopped and said "task failed - try check for updates later". I then tried by clicking the update button on the software...same result. I've been wrestling with this for about an hour....any ideas? Thanks! Mark
|
|
Rank: Administration
Groups: CCL Feature Crew, Forum Admin, Subscriber, Super Hero Showdown Host
Joined: 6/16/2007
Posts: 10,147
Points: -2,078,647
Location: Everett, WA
|
Mine seems to be running fine. Have you tried rebooting?
Shop At My Store!
|
|
Rank: Supporting Cast
Groups: Member, Subscriber
Joined: 1/6/2008
Posts: 12
Points: 3,566
Location: Colorado
|
Yeah, just rebooted again...same thing..."task failed, please use check for updates to try later".
Ugh.
Thanks for your imput, though.
|
|
Rank: Herald of Galactus
Groups: Member, Super Seller
Shop at My Store
Joined: 9/14/2008
Posts: 1,724
Points: 27,257
Location: Vancouver, Washington
|
Happened to me today when I tried adding Uncanny X-Men (2012) to my collection. Rebooted the software, and the same "Task Failed" message would show up once the updates got to that new title. When I removed the title from my catalog, everything would update just fine. I also added other titles to my collection today, and everything updated just fine.
|
|
Rank: Celestial
Groups: Member, Super Seller
Joined: 5/23/2007
Posts: 3,717
Points: 22,097
|
I listed some books and after my program wont update, will try later and report here...Tuesday July 10th 7:03am ct
|
|
Rank: Herald of Galactus
Groups: Member, Super Seller
Shop at My Store
Joined: 12/4/2009
Posts: 1,210
Points: 26,600
Location: North Chesterfield, VA
|
The search engine for all store's screwing up also. It took over an hour last night of trying to get to the Captain America 253 up page. This morning it's starting again trying to get to Avengers 250ish. Four tries yields broken pages but click over to community and it pops right up like there's nothing wrong with the connection itself.
Bamf!!! Photobucket Pages
|
|
Rank: Administration
Groups: CCL Feature Crew, Forum Admin, Guru, Member, Super Seller
Shop at My Store
Joined: 6/7/2007
Posts: 4,554
Points: 125,950
|
I'm experiencing a "task failed" as well upon starting up the software. Joe's at the dentist, but I'll ask him to look into it when he gets back in today. Bear with us - probably something at our hosting company.
|
|
Rank: Administration
Groups: CCL Feature Crew, Forum Admin, Guru, Member, Super Seller
Shop at My Store
Joined: 6/7/2007
Posts: 4,554
Points: 125,950
|
The_Valiant_One wrote:I'm experiencing a "task failed" as well upon starting up the software. Joe's at the dentist, but I'll ask him to look into it when he gets back in today.
Bear with us - probably something at our hosting company. And it was indeed a hosting issue. Try your software again. Mine loaded up no problem. 
|
|
Rank: Supporting Cast
Groups: Member, Subscriber
Joined: 1/6/2008
Posts: 12
Points: 3,566
Location: Colorado
|
Just got home from work today and tried again. After a few pauses, everything did update and my software started as normal.
Thank you to everyone for your responses.
Mark
|
|
Rank: Celestial
Groups: Member, Super Seller
Joined: 5/23/2007
Posts: 3,717
Points: 22,097
|
heres a new one for ya, I listed 182 issues and my programs stuck in verifying them, havent gotten the confirmation box, that the issues are listed...
if it aint one thing it another...this program is starting to be really UN-reliable...may be time to change some things up, not happy about this or current events of late with ccl, the software and the website issues along with the lack of advertising, been swaying me to do something else...hope things get fixed soon or ill just have to go with my actions based on feelings on these issues...
|
|
Rank: Administration
Groups: CCL Feature Crew, Forum Admin, Guru, Member, Super Seller
Shop at My Store
Joined: 6/7/2007
Posts: 4,554
Points: 125,950
|
|
|
Rank: Eternal
Groups: Member, Super Seller
Shop at My Store
Joined: 3/18/2007
Posts: 268
Points: 1,276
Location: Space City USA
|
Of course it could be the 10 inches of rain jacking up Don's connection out there in the middle of the Texas saltgrass prarie, or not. 
FREE DOMESTIC SHIPPING ON ORDERS OF $ 25.00 OR MORE !FREE DOMESTIC SHIPPING ON ORDERS OF $ 25.00 OR MORE !FREE DOMESTIC SHIPPING ON ORDERS OF $ 25.00 OR MORE !
|
|
Rank: Herald of Galactus
Groups: Member, Super Seller
Shop at My Store
Joined: 9/14/2008
Posts: 1,724
Points: 27,257
Location: Vancouver, Washington
|
Don, I had a similiar problem once when in the middle of a large selling update. Seems CCL was conflicting with my off-site backup company (Carbonite). Now I have to pause my Carbonite back-up when I open the CCL software, or at least set it to back-up just once a day and not continuously. My two bits...
|
|
Rank: Celestial
Groups: Member, Super Seller
Joined: 5/23/2007
Posts: 3,717
Points: 22,097
|
its working again...for now, and for your information Steve-O, you dont want to speak with me right now, im not in a good mood and its better that we dont speak...for now...too much stress and its got me good and (banned) off as of late....not your fault just don't want to mess anything up here on ccl...keep on keeping on... 
|
|
Rank: Administration
Groups: CCL Feature Crew, Forum Admin, Guru, Member, Super Seller
Shop at My Store
Joined: 6/7/2007
Posts: 4,554
Points: 125,950
|
CuriousGoodsNComics wrote:its working again...for now, and for your information Steve-O, you dont want to speak with me right now, im not in a good mood and its better that we dont speak...for now...too much stress and its got me good and (banned) off as of late....not your fault just don't want to mess anything up here on ccl...keep on keeping on... Yeah, but that's what family's for, man. And we're family :) I'm glad it's working again and one of the guys made a good point...there's LOTS of reasons why some things don't work involving CCL, some of which come from us and some that don't. Most of the time, CCL is the automatic blame of them. lol But we're always available for help on things like this and in the forums it's VERY difficult difficult to diagnose a computer problem. But again: 615-264-4747 ext 101 or 103. Always around for ya.
|
|
Rank: Newbie
Groups: Member, Subscriber
Joined: 3/18/2012
Posts: 1
Points: 3
|
logged on tonight and I'm getting the "task failed" while the software is updating ... any fixes for this?
Thanks!
|
|
Rank: Administration
Groups: CCL Feature Crew, Forum Admin, Subscriber, Super Hero Showdown Host
Joined: 6/16/2007
Posts: 10,147
Points: -2,078,647
Location: Everett, WA
|
Seems to be working again. Likely (yet another) problem with the hosting company...
Shop At My Store!
|
|
Rank: Beyonder
Groups: Approver, Member, Subscriber
Joined: 8/12/2007
Posts: 6,797
Points: 53,240
|
"Check for Updates" just sits there doing nothing, showing the very first item in my collection.... Sure would be nice if I could open the comic book cataloging software on comic book day.
It doesn't matter if it's 50 Cents or 50 Dollars - if you list it as NM it better be NM.Xylob's Most Wanted:    G.I.Joe Special Missions TPB 2 Tales from the Transformers Beast Wars: Critical Mass Transformers: Timelines #3 - either cover, no preference. Problems with CCL?
615-264-4747
Offices are open M-F 8am-5pm Central Time.
You can also e-mail the Chief Brand Officer directly to try to resolve questions/stuff at steve@golocomedia.com for help with password resets, general customer service questions, store order resolution, credit card store updating, questions about comic books and CCL, etc...
|
|
Rank: Eternal
Groups: Member
Joined: 2/21/2008
Posts: 263
Points: 98,855
Location: Tennessee
|
I just ran updates, no problems. Intermittent hosting problems, maybe?
|
|
Rank: Newbie
Groups: Member, Subscriber
Joined: 8/16/2008
Posts: 8
Points: 3,335
|
Yeah, same problem here as mentioned. It gets to about the "D"s in my list and says try again later.
|
|
|
Guest |