Welcome Guest Active Topics
CCL Messageboard » CCL News » CCL Desktop Software » Desktop program acting up
fenix1977
Wednesday, November 09, 2022 5:10:01 PM
Rank: Beyonder
Groups: Member, Subscriber
Joined: 3/16/2007 | Posts: 6,916 | Points: 23,901
I booted up the desktop program today and it has gone right mental. It made me log back in as if my account was brand new. It then processed all my purchased again from the last year and only showed just them in my collection. I tried restoring from a pack up and in is now stuck on the load in screen.
WEBVG
Wednesday, November 09, 2022 8:08:14 PM
Rank: Eternal
Groups: Member
Joined: 9/6/2022 | Posts: 201 | Points: 603
If you're in a hurry you have to call them. If you just wait, you may never get the attention of anyone at CCL that can help. Those cobwebs, spider's and scary looking ghosts over there in the corner aren't just the Halloween decorations still up, this is a true ghost town and that's the real permanent decor. Big Grin
REDWOLVES...led by Sam Hoooowwwweeeellllllll", cheered on by the Wolves Den...
Xylob
Thursday, November 10, 2022 10:05:58 AM
Rank: Beyonder
Groups: Approver, Member, Subscriber
Joined: 8/12/2007 | Posts: 9,562 | Points: 106,648
see my signature below
Need help with a Change Request?Click here to contact an approver!
Problems with CCL?
Send an email right away (don't delay!) to helpdesk@comiccollectorlive.com
615-264-4747
Offices are open M-F 8am-5pm Central Time.
You can also e-mail the Chief Brand Officer directly to try to resolve questions/stuff at steve@golocomedia.com for help with password resets, general customer service questions, store order resolution, credit card store updating, questions about comic books and CCL, etc...

There is only One who is fit to judge me. It most definetely isn't YOU.
Take it upon yourself to judge me... and you damn yourself by declaring you are greater than the One.
fenix1977
Saturday, November 12, 2022 12:26:09 AM
Rank: Beyonder
Groups: Member, Subscriber
Joined: 3/16/2007 | Posts: 6,916 | Points: 23,901
I was eventually able to get it to restore from a back up. Just odd that is decided to have a conniption fit.
Users browsing this topic
Guest

Forum Jump

Access

You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Main Forum RSS : RSS

This page was generated in 0.465 seconds.
(0.425 seconds)

All images on comic collector live copyright of their respective publishers. © Copyright 2015, MidTen Media Inc. P-WIN-IIS01