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Poor Customer Service and Canceled Order Options
Atilla2k
Posted: Monday, April 22, 2013 9:54:48 PM

Rank: Herald of Galactus
Groups: Approver, Member, Subscriber

Joined: 10/8/2007
Posts: 1,563
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Location: NY
But when they persisted in asking Him, He straightened up, and said to them, "He who is without sin among you, let him be the first to throw a stone at her." John 8:7

As my daddy said to me when I was a young boy… “Son, you’ll never learn anything if you don’t open your ears & eyes and shut your mouth.”

With that I bid you good night Don and wish you luck in all your future endeavors… (cough,cough) pyramid schemes (cough,cough) don’t forget to shut off the lights on your way out.


CuriousGoodsNComics
Posted: Monday, April 22, 2013 10:10:47 PM

Rank: Newbie
Groups: Member

Joined: 5/23/2007
Posts: 3,724
Points: 22,118
Atilla2k wrote:
But when they persisted in asking Him, He straightened up, and said to them, "He who is without sin among you, let him be the first to throw a stone at her." John 8:7

As my daddy said to me when I was a young boy… “Son, you’ll never learn anything if you don’t open your ears & eyes and shut your mouth.”

With that I bid you good night Don and wish you luck in all your future endeavors… (cough,cough) pyramid schemes (cough,cough) don’t forget to shut off the lights on your way out.


wow...thanks and good luck to you too...thanks for paying so much attention to me, i appreciate that...

crazy...sorry i cant help but to laugh Laughing
kevscomics
Posted: Monday, April 22, 2013 10:25:37 PM

Rank: Herald of Galactus
Groups: Member, Subscriber, Super Seller

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Dang, trying to read some comics, but instead I am reading this thread, haha
CuriousGoodsNComics
Posted: Monday, April 22, 2013 10:27:54 PM

Rank: Newbie
Groups: Member

Joined: 5/23/2007
Posts: 3,724
Points: 22,118
kevscomics wrote:
Dang, trying to read some comics, but instead I am reading this thread, haha


sorry if i call too much attention, not wanting to make things worst...how are we...me and you?
CuriousGoodsNComics
Posted: Monday, April 22, 2013 10:35:07 PM

Rank: Newbie
Groups: Member

Joined: 5/23/2007
Posts: 3,724
Points: 22,118
and wanted to also say to those members that have pending orders or just those members who have supported us here while we were open, we love you guys and are soo very grateful for your support i just want you guys that support me to know i appreciate you guys to the fullest...it means the world to me...Don
kevscomics
Posted: Monday, April 22, 2013 10:38:05 PM

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Groups: Member, Subscriber, Super Seller

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Got a shipment today, a big one, probably a couple hundred books...I was very pleased....I have absolutely no personal probs with u, like I said before, I accept the slower shipping times because of the extremely low price of the books. I also know u have a (banned) ton to ship... I do hate to see the back and forth between u and the other members, but u guys have been on here a lot longer than me, so prob a lot of stuff I don't know about( I assume there is some drama involved in your shutting down, I saw somewhere u mentioned favoritism or whatever)... So pretty much minding my own business, and not picking sides, and waiting on all those wonderful comics that I still have coming from you...
CuriousGoodsNComics
Posted: Monday, April 22, 2013 10:40:42 PM

Rank: Newbie
Groups: Member

Joined: 5/23/2007
Posts: 3,724
Points: 22,118
kevscomics wrote:
Got a shipment today, a big one, probably a couple hundred books...I was very pleased....I have absolutely no personal probs with u, like I said before, I accept the slower shipping times because of the extremely low price of the books. I also know u have a (banned) ton to ship... I do hate to see the back and forth between u and the other members, but u guys have been on here a lot longer than me, so prob a lot of stuff I don't know about( I assume there is some drama involved in your shutting down, I saw somewhere u mentioned favoritism or whatever)... So pretty much minding my own business, and not picking sides, and waiting on all those wonderful comics that I still have coming from you...


just want you to know I'm thankful for you and I appreciate you being patient, and we are working as fast as we can and updating order statuses asap, thanks Kevin...Don
Xylob
Posted: Tuesday, April 23, 2013 7:11:24 AM

Rank: Beyonder
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Joined: 8/12/2007
Posts: 7,971
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Atilla2k wrote:
Well what are you doing here then Don, don't you have orders to cancel... I mean ship? Sorry about the Freudian slip.
Ah, that's nothin' compared to the Freudian B.S. going on in the miserable heads of people who constantly have to 'brag' about how "BIG" their car/house/wallet is in a pathetic and horribly sad effort to overcompensate for how amazingly small/tiny something else is...
Key words there: miserable, pathetic, sad, and tiny.

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Xylob's Most Wanted:

G.I.Joe Special Missions TPB 2
Tales from the Transformers Beast Wars: Critical Mass
Youngblood Bloodsport #2 maybe? can you help identify?
MoonKnight1
Posted: Tuesday, April 23, 2013 7:35:35 AM

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Please stop, you guys are killing me! Had to sit down with a bucket of popcorn to read this thread. I haven't heard smack talking like this since grade school. Can't wait for the Yo Mama jokes to start flying!

Please don't come after me, Don. I'm only having fun! Party

Fantastic News! Hall of Heroes has now surpassed 600 Hero Ratings! I couldn't have done it without all of you and I will strive to maintain and improve my high standards. Which brings me to my next announcement - starting now, all shipments will come with tracking at no extra charge to you! I'm a little late to the party but as they say - better late than never. You spoke and I heard you loud and clear. Excelsior!



Now with 1,500+ positive feedback on the four letter site!
Standing offer to all CCL Members - every purchase you make from my other store (link below) earns you at least one freebie of my choice! If you purchase from Hall Liquidations send a PM to Hall of Heroes and let me know! Thanks!

Hall Liquidations


Xylob
Posted: Tuesday, April 23, 2013 7:47:38 AM

Rank: Beyonder
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What about jokes concerning ignorant bullies who can't even spell at a 3rd grade level and leave horribly nasty and mean responses to legitimate feedback from buyers and then say "it was my moms!".
Now that's a Yo Mama joke fo sho...
At the very least it's on topic regarding "Poor Customer Service", no dispute there, but what's the joke? The seller: that's the joke.

Need help with a Change Request?Click here to contact an approver!
Problems with CCL?
Send an email right away (don't delay!) to helpdesk@comiccollectorlive.com
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Offices are open M-F 8am-5pm Central Time.
You can also e-mail the Chief Brand Officer directly to try to resolve questions/stuff at steve@golocomedia.com for help with password resets, general customer service questions, store order resolution, credit card store updating, questions about comic books and CCL, etc...

Xylob's Most Wanted:

G.I.Joe Special Missions TPB 2
Tales from the Transformers Beast Wars: Critical Mass
Youngblood Bloodsport #2 maybe? can you help identify?
BurningDoom
Posted: Tuesday, April 23, 2013 12:08:36 PM

Rank: Beyonder
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Joined: 1/5/2007
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At first, I thought it was a simple bad customer service situation. While not a huge deal because the guy got his money back, it was still a bad customer service situation. But nothing that should have gotten to the level it has on this thread. A simple explanation sent to the customer was all that was needed.

But now this is so much more. Don has come out and shown us all his true colors. Not only has he not manned up and admitted his mistake that is apparent to everyone else, but now he's lashing out and insulting members of the community for calling him out on it. And trash talking CCL itself more than once.

This kind of behavior is pretty much ensuring that I will never, ever purchase a comic from him here or anywhere else. And I'm sure he's done the same thing to a lot of other customers here. He's acting like a child.

Just freaking man-up, admit you made a mistake, and try not to piss everyone else off as well that had nothing to do with the transaction while you at it. Just because you've been here a long time doesn't mean you've got the right to act like a 10-year old, in my book.

And thanks for pulling down the integrity of this website a little more. That's just great for everyone.

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Xylob
Posted: Tuesday, April 23, 2013 1:22:11 PM

Rank: Beyonder
Groups: Approver, Member, Subscriber

Joined: 8/12/2007
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BurningDoom wrote:
Don has come out and shown us all his true colors.
Yet again.

BurningDoom wrote:
Not only has he not manned up and admitted his mistake that is apparent to everyone else, but now he's lashing out and insulting members of the community for calling him out on it.
Yet again.

BurningDoom wrote:
And trash talking CCL itself more than once.
Yet again.

BurningDoom wrote:
This kind of behavior is pretty much ensuring that I will never, ever purchase a comic from him here or anywhere else.
For me it was when he repeatedly left mean spirited hateful feedback against any customer who didn't kiss his ass when they left their feedback. He even did it for customers who left him "Hero" ratings, going so far as to call many of his customers "cry babies". What a class act!

BurningDoom wrote:
And I'm sure he's done the same thing to a lot of other customers here.
As I've just said...

BurningDoom wrote:
He's acting like a child.
Always has, really.

BurningDoom wrote:
...and try not to piss everyone else off as well that had nothing to do with the transaction while you at it.
Too late.

BurningDoom wrote:
Just because you've been here a long time doesn't mean you've got the right to act like a 10-year old.
Let's take a closer look at that, shall we? Who here has had to close their store and re-open under a similar name more times than anybody else, just to get rid of all the "Villain" retings? Only one seller comes to mind...

BurningDoom wrote:
And thanks for pulling down the integrity of this website a little more. That's just great for everyone.
Yet again.

Need help with a Change Request?Click here to contact an approver!
Problems with CCL?
Send an email right away (don't delay!) to helpdesk@comiccollectorlive.com
615-264-4747
Offices are open M-F 8am-5pm Central Time.
You can also e-mail the Chief Brand Officer directly to try to resolve questions/stuff at steve@golocomedia.com for help with password resets, general customer service questions, store order resolution, credit card store updating, questions about comic books and CCL, etc...

Xylob's Most Wanted:

G.I.Joe Special Missions TPB 2
Tales from the Transformers Beast Wars: Critical Mass
Youngblood Bloodsport #2 maybe? can you help identify?
comicscastle
Posted: Tuesday, April 23, 2013 2:11:22 PM

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OK, enough is enough. I'm locking this up. It has gotten off track a bit and all points have been made.



The following stores are all stores that I've dealt with or have become friends with through the forums and I highly recommend them all.
Comics Castle-owned & operated by Pat McCauslin
Alpha Comics--ComicVortex--Metropolis Connections 2.0--Comic Cellar


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