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pottersan
Thursday, August 21, 2025 8:22:15 PM
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Added this issue to my collection, but can't sell or delete it.

Thor (2020) 32-B By Marvel
Mahmud Asrar Infinity Saga Phase 3 Cover
Number: 32
Variant: B
Printing: 1st
Cover Price: $3.99
Publish Date: MAY 01 2023


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Thundercron
Thursday, August 21, 2025 9:28:10 PM
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pottersan wrote:
Added this issue to my collection, but can't sell or delete it.

Thor (2020) 32-B By Marvel
Mahmud Asrar Infinity Saga Phase 3 Cover
Number: 32
Variant: B
Printing: 1st
Cover Price: $3.99
Publish Date: MAY 01 2023


Ran through the whole thing on my end, was able to add, list, delist, and delete.
Thundercron
Friday, August 22, 2025 1:48:23 AM
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Update:

Yep, now I have books that won't delete after delisting.
Thundercron
Friday, August 22, 2025 2:33:41 AM
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Update: nothing will delete.
The_Valiant_One
Friday, August 22, 2025 10:31:49 AM
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Looking into this.






Steve Boyd
CEO / CCL

You can reach us by phone at (615) 264-4747 ext 103
and you can e-mail us at helpdesk@comiccollectorlive.com


Check out my official CCL YouTube show:SUPER MEGA COMIC ACTION NEWS AT MIDNIGHT!
pottersan
Friday, August 22, 2025 10:38:15 AM
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The_Valiant_One wrote:
Looking into this.



If it matters these issues all had recent change requests.


If I don't have what you need, please check out these other great CCL Stores;
BlueMoon Comics, ComicVortex,The Goblin's Cavern, Manhattan on Mars, Edgewood Comics,Hall of Heroes
,



Please visit my wonderfully amazing eBay store for loose figures, CDs, DVDs and much more; Alpha Comics.

Thundercron
Friday, August 22, 2025 10:55:22 AM
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pottersan wrote:
The_Valiant_One wrote:
Looking into this.



If it matters these issues all had recent change requests.


The books I'm trying to delete were newly listed for sale in the last week or so.

They will delist from the store, but not delete from my collection.
MoonKnight1
Friday, August 22, 2025 11:06:17 AM
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The_Valiant_One wrote:
Looking into this.


Maybe it had something to do with this? https://www.comiccollectorlive.com/Forum/default.aspx?g=posts&m=709689

BTW - I just tried and Deleting seems to work for me.


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The_Valiant_One
Friday, August 22, 2025 11:20:33 AM
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I also tested...added, delisted, priced, edited over and over again this without any problems.

However, it is entirely possible that something happened when CCL had the timeout error yesterday and was trying to do work at the exact same time on this particular book (listing and selling) and it's causing a problem for the folks who were working on it. I'm just throwing that out as a possibility but we're going to look into it.

For the sellers who are experiencing a problem: are you still experiencing the problem with a different book?






Steve Boyd
CEO / CCL

You can reach us by phone at (615) 264-4747 ext 103
and you can e-mail us at helpdesk@comiccollectorlive.com


Check out my official CCL YouTube show:SUPER MEGA COMIC ACTION NEWS AT MIDNIGHT!
Thundercron
Friday, August 22, 2025 12:38:59 PM
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I tried deleting a book I've had sitting in "My Owned" for six months. Didn't work.

I picked a book from my store that's been listed forever. I was able to delist it from my store, but it will not delete from "My Owned." Worse, it won't let me relist it for sale now.

When I hit the "Delete" or "Sell" button, the button will outline, but nothing happens when I click on it. It's like no page is trying to load.
Thundercron
Friday, August 22, 2025 12:56:28 PM
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Ok, I tried turning off and turning on my device. Didn't help.

I tried using a different browser. In this case, Firefox. That didn't work, either.

Side note: Firefox says CCL is not a trusted website. When I bypassed the warnings, none of the images on the website would load. So I don't know what that's all about.
rtmode
Friday, August 22, 2025 8:47:25 PM
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I can add books, but I'm unable to edit paid price or add in notes for them...
Thundercron
Saturday, August 23, 2025 1:18:59 PM
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Update 4 or 5:

Found another bug. When you look at a message from a customer, their handle is clickable, so you can see the user's history. The links to click on past feedback are now a jumbled mess.
The_Brotherhood
Sunday, August 24, 2025 10:28:03 AM
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I can't delete or sell any new releases books. I can add them into inventory that's about it
elbertcoalwell
Sunday, August 24, 2025 12:37:12 PM
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I’ve had the same issue. I wrote Steve:

Recent Apple updates may have broken the item updating for editing records. The Delete and Update functions in editing or selling owned items don’t work.

IOS 18.6.2 is on my phone now. The features worked previously, so I wonder if a recent Apple update broke them?

Now I can’t sell owned items from my phone. I edit the item, hit SELL and nothing happens. This is only on my Apple phone. The web interface on my laptop works as it should.

Elbert
Thundercron
Sunday, August 24, 2025 12:52:46 PM
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elbertcoalwell wrote:
I’ve had the same issue. I wrote Steve:

Recent Apple updates may have broken the item updating for editing records. The Delete and Update functions in editing or selling owned items don’t work.

IOS 18.6.2 is on my phone now. The features worked previously, so I wonder if a recent Apple update broke them?

Now I can’t sell owned items from my phone. I edit the item, hit SELL and nothing happens. This is only on my Apple phone. The web interface on my laptop works as it should.

Elbert


I don't think it's an Apple thing. I use Android and am getting the bugs. Interesting that your laptop works fine. I haven't heard Howie chime in. I believe he uses a desktop exclusively, so he might not be having the same problems. I've been without my desktop for a while so I can't check. Maybe I'll head over to the library and log in to see what happens.

Steve told me the site was attacked Thursday or so, and this all may be related. Andrew is on vacation, so there isn't a lot he can do remotely to dig into the problem. Think he gets back Monday.
carterdana
Sunday, August 24, 2025 2:36:43 PM
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Glad I checked the forums, was just about to post about the same thing.

Tried to update my statues a few nights ago and accidentally hit the "add" button when I was clicking the entry....and did it again once inside and noticed I added another item. Neither Edit nor Delete will work for me. I've tried it on Android (the Samsung browser, not the app) and on the laptop running the latest version of Windows. No go. :(
Kingsman
Sunday, August 24, 2025 3:30:21 PM
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I use a desktop when adding/listing inventory, and I am experiencing the same challenge. I am unable to edit as well.

pottersan
Monday, August 25, 2025 12:10:54 AM
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I attempted to sell one of the offending issues via my phone( Android), and no luck


If I don't have what you need, please check out these other great CCL Stores;
BlueMoon Comics, ComicVortex,The Goblin's Cavern, Manhattan on Mars, Edgewood Comics,Hall of Heroes
,



Please visit my wonderfully amazing eBay store for loose figures, CDs, DVDs and much more; Alpha Comics.

Spider-Man
Monday, August 25, 2025 11:22:40 AM
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I have been able to add and edit books today working on a desktop running Windows 10 with no problems.


SpiderFan.org
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