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Rank: Newbie Groups: Member
Joined: 10/17/2008 Posts: 3 Points: 9
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I'd just like to throw my two cents into the fray because I needed to vent about this lol. I recently had a handful of books graded by CGC, and a handful of books graded by PGX. Let me just say, CGC's customer service is atrocious. I mean beyond poor. I will NEVER do business with them again, nor will I buy a book graded by them. My friend and I sent out 6 modern day comics for regular grading on June 21. This service is supposed to take 20 business days (1 month). Do you know how long it was until we got our comics back? DECEMBER (120 business days, 6 months)  !! Their communication/explanation for the delay? Vague references (to the comic shop we did it through) of backups due to comic con and losing some graders to the competition (PGX). So for 6 months, we were completely in the dark as to the status of our comics. On the other hand, we recently sent out 12 modern comics to PGX. PGX sent us an email upon their receipt of the books (1 week after we shipped them), along with their estimated date that they'd be done by. They then sent out an email when the books actually did ship (7 business days after the first email) along with the tracking number. And, oh by the way, they beat their own estimated finish date by a week. They certainly did an excellent job with communication and kept us informed every step of the way. As for prices, again, it wasn't really close. With shipping and the broker fee we had to pay the comic shop, CGC ended up being about $30 a book to grade. With all costs included for PGX, it ended up being about $15 per book. As for the quality of the grading. I think they're pretty much the same in my opinion. Especially considering CGC has lost a few graders to PGX, I imagine the difference is only due to reputation due to CGC's long foothold in the business. In my opinion, even IF CGC was marginally better at grading, the vast difference between the two companies in customer service and price would still make me use PGX again over CGC in a heartbeat.
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Rank: Watcher Groups: Member, Moderator
Joined: 4/18/2012 Posts: 965 Points: 3,620
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Welcome to the boards.
Please share the books you had graded. I would love to see the results.
I mean, you did this 7 months ago, got the books back a month ago, and, for some reason, decided to post only today. Why?
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Rank: Watcher Groups: Member, Moderator
Joined: 4/18/2012 Posts: 965 Points: 3,620
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As for PGX vs. CGC....you could certainly argue all day which is better, and maybe even be right.
However, that is an irrelevant argument. CGC has already won the argument. In fact, they didnt just win. They annihilated PGX.
The proof is the market. CGC graded books fetch several times the price of PGX graded books. The difference between the two makes the $15 savings in original price not matter.
There is no reason for a collector to get their books graded by PGX.
I am not making a comment on the worthiness of CGC or PGX. I am merely stating the fact that the actual, practical, real world market has decided that PGX has very little value and credence when compared tp CGC.
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Rank: Newbie Groups: Member
Joined: 10/17/2008 Posts: 3 Points: 9
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The question as to why post today is kind of a wierd one, but the reason is because I just got back my PGX books yesterday and was extremely pleased with the service. Your comments as to the value may very well be true, and perhaps it also justifies the $15 on very high end books, but does it justify half a year of waiting and horrific customer service? And as you pointed out, the value is different, but I don't think you can argue that the actual quality of the grading is significantly better one way or the other. I'd draw this analogy since its close to valentines day: it's like buying a 14k gold necklace for your girlfriend. If you buy Tiffany's the necklace will cost $2000, if you buy any other brand of the same weight it's $1000. The quality is the same, it's regulated by its gold content, but one has a name attached to it. As to the exact comics, I don't have them in front of me but off the top if my head they included:
1:75 Turner sketch variants for all civil war comics 2x 1st issue of the Punisher Walking dead 8&9 1st edition 1st xmen cover with gambit
All basically in the $50-$100 value range
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 Rank: Metahuman Groups: Member, Subscriber
Joined: 6/4/2012 Posts: 198 Points: 3,507
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I personally dont use either service but if I did would never use PGX simply because they swapped out (stole) a comic in the past and I always felt they handled it badly.
For a resellers purpose PGX has no real added value while CGC books can double (or more) in price simply by being slabbed by CGC. So If I did get books graded I would pay the extra charge to increase my comics value.
I do buy tons of PGX 9.8 books though simply because they can usually be had for less then a MINT book with no grading. then I simply crack and bag :). PGX just has no added value except having someone tell you the grade, and the slabs really dont protect books more then a good 4mil Mylar which only costs $1. So save yourself $14 and just use BCW mylars and comic extenders.
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 Rank: Beyonder Groups: Approver, CR-Management, Forum Admin, Grade My Book Host, Guru, Member, Super Seller
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Joined: 1/30/2008 Posts: 13,940 Points: 390,873 Location: New Jersey
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I could be wrong, but it's my understanding that CGC checks for restoration, while PGX does not. For older books that is a big plus.
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Rank: Watcher Groups: Member, Moderator
Joined: 4/18/2012 Posts: 965 Points: 3,620
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freakdylan wrote:I personally dont use either service but if I did would never use PGX simply because they swapped out (stole) a comic in the past and I always felt they handled it badly.
For a resellers purpose PGX has no real added value while CGC books can double (or more) in price simply by being slabbed by CGC. So If I did get books graded I would pay the extra charge to increase my comics value.
I do buy tons of PGX 9.8 books though simply because they can usually be had for less then a MINT book with no grading. then I simply crack and bag :). PGX just has no added value except having someone tell you the grade, and the slabs really dont protect books more then a good 4mil Mylar which only costs $1. So save yourself $14 and just use BCW mylars and comic extenders.
This is my whole point. It doesn't matter whether you prefer PGX or CGC, since the market prefers CGC...and by a WIDE margin.
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 Rank: Metahuman Groups: Member, Subscriber
Joined: 6/4/2012 Posts: 198 Points: 3,507
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lol, I left in middle of adding post so missed yours but yeah PGX is pretty worthless for added value. Then again if you plan on sitting on comics for 10 years maybe then something will have happened and CGC will be out and PGX in, who knows. Here is perfect example of how bad PGX is: Amazing Spiderman #300 Here a seller just says its a 9.4 no official grading and sells for $189 ASM #300 UNGRADEDHere is PGX comic graded 9.4 sold for $140 ASM #300 GRADEDSo the guy who had his graded lost $50 + cost of grading, lol. Both are the most recent ASM sales for category.
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 Rank: Watcher Groups: Member, Super Seller
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Joined: 10/14/2008 Posts: 621 Points: 2,057 Location: look up
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I liked PGX in the beginning, also back when it was CGG. Saw some pretty bad grades as time went by though, there's also the youtube video where the guy takes out his TMNT 1 and finds it's been swapped for a 3rd print. Personally I'm taking books out of their cases, especially 8.0 and under, they're an easier sell. Cases are a headache, they scratch & crack so easily & the pretty much have to go boxed priority. With ultra high grade books it's still worth it.
 *ALSO* top rated plus with all 5.0's as ideaman33
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Rank: Watcher Groups: Member, Moderator
Joined: 4/18/2012 Posts: 965 Points: 3,620
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CrossbowComics wrote:I liked PGX in the beginning, also back when it was CGG. Saw some pretty bad grades as time went by though, there's also the youtube video where the guy takes out his TMNT 1 and finds it's been swapped for a 3rd print. Personally I'm taking books out of their cases, especially 8.0 and under, they're an easier sell. Cases are a headache, they scratch & crack so easily & the pretty much have to go boxed priority. With ultra high grade books it's still worth it.
If you have read this thread. you know I am no PGX shill.....but I have watched that video a dozen times....and I have decided it looks damned fishy. I admit I have no evidence other than the video itself, but I have a feeling that guy is faking.
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 Rank: Watcher Groups: Member, Super Seller
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Joined: 10/14/2008 Posts: 621 Points: 2,057 Location: look up
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comicuniversity wrote:CrossbowComics wrote:I liked PGX in the beginning, also back when it was CGG. Saw some pretty bad grades as time went by though, there's also the youtube video where the guy takes out his TMNT 1 and finds it's been swapped for a 3rd print. Personally I'm taking books out of their cases, especially 8.0 and under, they're an easier sell. Cases are a headache, they scratch & crack so easily & the pretty much have to go boxed priority. With ultra high grade books it's still worth it.
If you have read this thread. you know I am no PGX shill.....but I have watched that video a dozen times....and I have decided it looks damned fishy. I admit I have no evidence other than the video itself, but I have a feeling that guy is faking. My god, if I watched that video a dozen times I'd have nightmares for a week. I agree though, it probably wouldn't hold up in a court of law. As I recall the kid did wind up getting some compensation though.
 *ALSO* top rated plus with all 5.0's as ideaman33
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Rank: Superhero Groups: Member
Joined: 7/1/2012 Posts: 141 Points: 423 Location: New Mexico
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I believe the guy with TMNT #1 got a check for around $700.00 and I believe it was posted on the web after he got it.
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Rank: Superhero Groups: Member
Joined: 7/1/2012 Posts: 141 Points: 423 Location: New Mexico
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As for CGC turnaround times on their website most of the economy tiers turnaround times are listed at ~20-40 days but the current turnaround time is listed at ~100-120 days. Yes your paperwork said 20 days but their website has current turnaround information always available. Your comic shop probably wasn't 100% honest with you when you sent the books in on the actually turnaround time.
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 Rank: Metahuman Groups: Member, Subscriber
Joined: 6/4/2012 Posts: 198 Points: 3,507
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Like I said I would never collect either one as both companies have a history of scamming.
CGC had the Ewing fiasco where a guy was unslabbing cgc comics and trimming them then getting them regraded higher with no restoration grade.
CGC had the Hulk #181 that was graded 9. something that when unslabbed was found to have coupons cut out of it and CGC missed it and thus missed a 7 something grade.
PGX had the TMNT swap
PGX has tons and tons of books that are marked as unrestored that have been proven to previously been marked as restored on CGC.
Anytime you have something that will essentially double the value of a comic people will find a way to cheat the system. Now I would hate to spend twice as much on a comic only to find out later it should have sold for less then a unslabbed comic of lesser grade.
Also the fact that CGC and PGX dont consider pressing "Restoration" is a scam in itself.
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 Rank: Sidekick Groups: Member
Joined: 1/4/2013 Posts: 68 Points: 204 Location: Florida
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I dont wanna sound n00bish but whats pressing?
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 Rank: Metahuman Groups: Member, Subscriber
Joined: 6/4/2012 Posts: 198 Points: 3,507
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43rdStreetComicBooks wrote:I dont wanna sound n00bish but whats pressing? Its a process where you use heat and a press to flatten comics. Imagine those hot presses they use to add designs to tshirts. So if you have a comic that has a spine roll, or even corner bends they place the comic between 2 sheets of heavy paper or cloth and heat press the comic flat. Here is example of before and after of pressing:  It is ridiculous not to consider this restoration when I have seen comics jump and entire point if not more by CGC after pressing.
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 Rank: Sidekick Groups: Member
Joined: 1/4/2013 Posts: 68 Points: 204 Location: Florida
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Ah ok thank you never knew that
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