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Problem: Issue Listed for Sale on Site but NOT on Software Options
SwiftMann
Posted: Friday, March 29, 2013 10:23:02 PM

Rank: Beyonder
Groups: Approver, CCL Feature Crew, CR-Guidelines, Member, Super Seller

Shop at My Store

Joined: 4/19/2007
Posts: 11,421
Points: 1,967,265
Location: PA
I have two issues of Walking Dead (2003) that in the software are not in the "Items I'm Selling" tab and are in the Select To Sell tab.

However, when I look at those issues (#19 and 22) online, they are for sale.

When I try a relist the books that are available in my software, I get the following pop-up:

"Send to Live Market NOT completed. Failure inserting market issue into database. If retry does not complete then please Contact Us."

Granted this makes sense as the issues are already listed, but... I can't delist the issues already there through the website. I tried tweaking the sales price through the website and then updating the software (which does note those issues updated) but that doesn't change anything. And I'm concerned about problems cycling these through the process if they do sell.

Any ideas?

"Words have meaning." - my wife
CrossbowComics
Posted: Friday, March 29, 2013 10:45:58 PM

Rank: Watcher
Groups: Member, Super Seller

Shop at My Store

Joined: 10/14/2008
Posts: 989
Points: 3,161
Location: look up
I have a couple that are screwed up as well, I have Ororo & Ronin sets that can't be delisted or added to a cart. I no longer have them so if someone can figure out how to remove them it'd be great.

Doug at Treehouse




future home - TreehouseComicShop.com


Jim
Posted: Friday, March 29, 2013 11:40:38 PM

Rank: CCL Mobile App Dev
Groups: Member

Joined: 6/16/2007
Posts: 10,419
Points: 10,096,227
Location: Everett, WA
Have you guys tried going to the Sync Manager tab in the desktop software and and hitting the sync button?

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SwiftMann
Posted: Friday, March 29, 2013 11:48:11 PM

Rank: Beyonder
Groups: Approver, CCL Feature Crew, CR-Guidelines, Member, Super Seller

Shop at My Store

Joined: 4/19/2007
Posts: 11,421
Points: 1,967,265
Location: PA
Jim wrote:
Have you guys tried going to the Sync Manager tab in the desktop software and and hitting the sync button?

No. Didn't know it was there. Blush

Doing it now.

"Words have meaning." - my wife
Jim
Posted: Saturday, March 30, 2013 12:08:47 AM

Rank: CCL Mobile App Dev
Groups: Member

Joined: 6/16/2007
Posts: 10,419
Points: 10,096,227
Location: Everett, WA
Cool let me know if it works or not. If not I can look at the db.

CCL Android app
CCL Android Free app
CCL Windows Phone app
SwiftMann
Posted: Saturday, March 30, 2013 12:49:20 AM

Rank: Beyonder
Groups: Approver, CCL Feature Crew, CR-Guidelines, Member, Super Seller

Shop at My Store

Joined: 4/19/2007
Posts: 11,421
Points: 1,967,265
Location: PA
Jim wrote:
Cool let me know if it works or not. If not I can look at the db.

Worked for the Walking Dead issues and found an "unresolved" Final Crisis issue I'll have to look into.

Thanks Jim!

"Words have meaning." - my wife
Jim
Posted: Saturday, March 30, 2013 4:08:55 PM

Rank: CCL Mobile App Dev
Groups: Member

Joined: 6/16/2007
Posts: 10,419
Points: 10,096,227
Location: Everett, WA
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