Thursday, May 16, 2013 9:01:38 PM
Groups: Member, Super Seller
Joined: 10/11/2007 | Posts: 201 | Points: 16,404
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Hey everyone, we've got a big change going on with our shipping rates, and a big post to go along with it.
Unfortunately, we can no longer ship via Media Mail. We've been having more and more instances of the post office ripping open our packages, sending them back to us, forcing us to repack them due to the damage done to the original package (And sometime some of the product), making us pay for a new method to ship them out, and then waiting for them to ship it out once more. This results in us having to pay more for shipping, but more importantly, putting a big delay on your orders that you should have already received.
So because of this, we are forced to change our shipping methods, and regrettably, raise our shipping prices. Our default shipping method will now be Parcel Select. This is a more expensive method than media, and because of costs, we have to raise the minimum order price in which we do free shipping for orders. Instead of our original $24.99 offer, we have to raise it to a $29.99 minimum to cover the extra costs. You'll find a breakdown of the new prices for the different sizes of packages under our shipping tab.
That said, any orders already put in with us will honor the original pricing system that was in place when their orders were made, but as of 5/17/13, all orders will use the new pricing system.
We did not want to do this unless we absolutely had to, but with more and more of your orders consistently being tampered with to the point that some books even come back damaged, and the order delayed by for what in some cases has been an extra 2 weeks, we see no other choice.
We apologize for the inconvenience to everyone this causes, and hope you'll still see it worth it to continue to supporting us.
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