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Why? I don't understand Options
MoonKnight1
Posted: Thursday, August 29, 2013 8:44:43 AM

Rank: Celestial
Groups: Guru, Member, Moderator, Sports Host, Super Seller

Shop at My Store

Joined: 5/24/2010
Posts: 2,984
Points: 10,961
Location: Richmond, VA
So here's the situation:

I sell a Pokemon card collection on the auction site. It was purchased on Saturday, August 17th. I ship it on Monday the 19th. The guy lives about 45 minutes from me so the package is delivered on Tuesday the 20th. Pretty impressive, huh? Well there was no one home to receive the package so instead of leaving it the postman drops a note and brings it back to the Post Office.

Yesterday (28th of August) Buyer contacts me asking where his cards are. I type in the tracking number and found out what happened. Sent a message back with the tracking information and tell the guy it is at the Post Office waiting for him to come pick it up. End of story right?

Nope, got up this morning and he has filed a PayPal claim against me. Also got a message from him saying he was going to the PO today to see if it's there for him to pick up. So he filed the claim before checking to see if it was there or not. Why?

I can understand if he had gone there and the package wasn't there or if I completely ignored him or something. But I did everything I was supposed to do. His order was delivered to his home three days after he purchased it and I responded quickly to his problem and located the item.

I know it will probably be resolved but why the unnecessary stress-inducer? Frustrating.

Fantastic News! Hall of Heroes has now surpassed 600 Hero Ratings! I couldn't have done it without all of you and I will strive to maintain and improve my high standards. Which brings me to my next announcement - starting now, all shipments will come with tracking at no extra charge to you! I'm a little late to the party but as they say - better late than never. You spoke and I heard you loud and clear. Excelsior!



Now with 1,500+ positive feedback on the four letter site!
Standing offer to all CCL Members - every purchase you make from my other store (link below) earns you at least one freebie of my choice! If you purchase from Hall Liquidations send a PM to Hall of Heroes and let me know! Thanks!

Hall Liquidations


4saken1
Posted: Thursday, August 29, 2013 9:31:19 AM

Rank: Herald of Galactus
Groups: Member, Super Seller

Shop at My Store

Joined: 8/13/2007
Posts: 2,484
Points: 10,317
D'oh

ComicVortex

Current specials:

Get 30% Off Select Comics
For every comic you purchase from our 'Bargain Bin' (those priced $1 or less), another comic purchased over $1 will be $30% off (refunded via PayPal). eg. If you purchase 10 'Bargain Bin' books, then 10 books purchased that are each over $1 will recieve this refund, etc.

Free Shipping

Every domestic order of 25 or more comics gets FREE SHIPPING (Media Mail). Though I can't provide Free Shipping on foreign orders, we do offer a $5 refund on postage for purchases of 25 or more comics to foreign countries or a $10 refund if you buy 50 comics (again, foreign orders only).

freakdylan
Posted: Thursday, August 29, 2013 9:37:11 AM

Rank: Watcher
Groups: Member

Joined: 6/4/2012
Posts: 892
Points: 6,160
Oh moon, I see negative feedback in your future, lol.

Hopefully all works out but usually if they are that dumb it only gets worse. 1st thing I would do is add him to my block list so he can never buy from me again.


Thanks to the following sellers for helping me put together my complete run of Amazing Spider-man #1-700

ComicCastle
TreeHouse
Hall Of Heroes
Thundercron's Longbox
DrumCzar


Now for the sellers helping me finish my TMNT collection:

Hall Of Heroes
Green Bay Comics



kevscomics
Posted: Thursday, August 29, 2013 9:39:33 AM

Rank: Herald of Galactus
Groups: Member, Subscriber, Super Seller

Shop at My Store

Joined: 7/16/2012
Posts: 1,110
Points: 8,909
Since he lives so close, you could offer to settle the dispute in person...lol, Dude I know your address...just kidding...
MoonKnight1
Posted: Thursday, August 29, 2013 9:42:51 AM

Rank: Celestial
Groups: Guru, Member, Moderator, Sports Host, Super Seller

Shop at My Store

Joined: 5/24/2010
Posts: 2,984
Points: 10,961
Location: Richmond, VA
kevscomics wrote:
Since he lives so close, you could offer to settle the dispute in person...lol, Dude I know your address...just kidding...


I actually thought about that! I used to live in the same county and I know exactly where that Post Office is. Heck, I probably know who's behind the counter! I figure I can roll in there - pick up the package and then just wait on the guy's lawn until he shows up and hand deliver it.Laughing



Fantastic News! Hall of Heroes has now surpassed 600 Hero Ratings! I couldn't have done it without all of you and I will strive to maintain and improve my high standards. Which brings me to my next announcement - starting now, all shipments will come with tracking at no extra charge to you! I'm a little late to the party but as they say - better late than never. You spoke and I heard you loud and clear. Excelsior!



Now with 1,500+ positive feedback on the four letter site!
Standing offer to all CCL Members - every purchase you make from my other store (link below) earns you at least one freebie of my choice! If you purchase from Hall Liquidations send a PM to Hall of Heroes and let me know! Thanks!

Hall Liquidations


BruceReville
Posted: Thursday, August 29, 2013 9:45:29 AM

Rank: Watcher
Groups: Member

Joined: 1/21/2010
Posts: 970
Points: 2,910
freakdylan wrote:
Oh moon, I see negative feedback in your future, lol.

Hopefully all works out but usually if they are that dumb it only gets worse. 1st thing I would do is add him to my block list so he can never buy from me again.


And a refund to the buyer the way Ebay/Paypal has been handling these things lately - I sold an item - shipped - had confirmation it was delivered by tracking - buyer filed a claim he never got it and even with confirmation Ebay/Paypal refunded the buyer their money - and then the buyer leaves me positive feedback - WTF?!

Just When You Thought It Was Safe To Collect Again --- VARIANTS STRIKE!



MoonKnight1
Posted: Thursday, August 29, 2013 10:12:42 AM

Rank: Celestial
Groups: Guru, Member, Moderator, Sports Host, Super Seller

Shop at My Store

Joined: 5/24/2010
Posts: 2,984
Points: 10,961
Location: Richmond, VA
BruceReville wrote:
freakdylan wrote:
Oh moon, I see negative feedback in your future, lol.

Hopefully all works out but usually if they are that dumb it only gets worse. 1st thing I would do is add him to my block list so he can never buy from me again.


And a refund to the buyer the way Ebay/Paypal has been handling these things lately - I sold an item - shipped - had confirmation it was delivered by tracking - buyer filed a claim he never got it and even with confirmation Ebay/Paypal refunded the buyer their money - and then the buyer leaves me positive feedback - WTF?!

Of course he left you positive feedback! He got free stuff from you!Dancing

Fantastic News! Hall of Heroes has now surpassed 600 Hero Ratings! I couldn't have done it without all of you and I will strive to maintain and improve my high standards. Which brings me to my next announcement - starting now, all shipments will come with tracking at no extra charge to you! I'm a little late to the party but as they say - better late than never. You spoke and I heard you loud and clear. Excelsior!



Now with 1,500+ positive feedback on the four letter site!
Standing offer to all CCL Members - every purchase you make from my other store (link below) earns you at least one freebie of my choice! If you purchase from Hall Liquidations send a PM to Hall of Heroes and let me know! Thanks!

Hall Liquidations


BruceReville
Posted: Thursday, August 29, 2013 10:21:15 AM

Rank: Watcher
Groups: Member

Joined: 1/21/2010
Posts: 970
Points: 2,910
MoonKnight1 wrote:
BruceReville wrote:
freakdylan wrote:
Oh moon, I see negative feedback in your future, lol.

Hopefully all works out but usually if they are that dumb it only gets worse. 1st thing I would do is add him to my block list so he can never buy from me again.


And a refund to the buyer the way Ebay/Paypal has been handling these things lately - I sold an item - shipped - had confirmation it was delivered by tracking - buyer filed a claim he never got it and even with confirmation Ebay/Paypal refunded the buyer their money - and then the buyer leaves me positive feedback - WTF?!

Of course he left you positive feedback! He got free stuff from you!Dancing


Angry

Just When You Thought It Was Safe To Collect Again --- VARIANTS STRIKE!



MoonKnight1
Posted: Thursday, August 29, 2013 10:36:57 AM

Rank: Celestial
Groups: Guru, Member, Moderator, Sports Host, Super Seller

Shop at My Store

Joined: 5/24/2010
Posts: 2,984
Points: 10,961
Location: Richmond, VA
Sorry, bro. Didn't mean to touch a nerve.Angel

Fantastic News! Hall of Heroes has now surpassed 600 Hero Ratings! I couldn't have done it without all of you and I will strive to maintain and improve my high standards. Which brings me to my next announcement - starting now, all shipments will come with tracking at no extra charge to you! I'm a little late to the party but as they say - better late than never. You spoke and I heard you loud and clear. Excelsior!



Now with 1,500+ positive feedback on the four letter site!
Standing offer to all CCL Members - every purchase you make from my other store (link below) earns you at least one freebie of my choice! If you purchase from Hall Liquidations send a PM to Hall of Heroes and let me know! Thanks!

Hall Liquidations


Xylob
Posted: Thursday, August 29, 2013 11:05:36 AM

Rank: Beyonder
Groups: Approver, Member, Subscriber

Joined: 8/12/2007
Posts: 8,001
Points: 65,296
MoonKnight, I don't want to say your buyer is an idiot... but if it's possible, you may want to look into blocking that particular genius from future transactions.

Need help with a Change Request?Click here to contact an approver!
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Send an email right away (don't delay!) to helpdesk@comiccollectorlive.com
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Xylob's Most Wanted:

G.I.Joe Special Missions TPB 2
Tales from the Transformers Beast Wars: Critical Mass
Youngblood Bloodsport #2 maybe? can you help identify?
MoonKnight1
Posted: Thursday, August 29, 2013 11:22:04 AM

Rank: Celestial
Groups: Guru, Member, Moderator, Sports Host, Super Seller

Shop at My Store

Joined: 5/24/2010
Posts: 2,984
Points: 10,961
Location: Richmond, VA
Xylob wrote:
MoonKnight, I don't want to say your buyer is an idiot... but if it's possible, you may want to look into blocking that particular genius from future transactions.

LaughingRolling on the Floor Laughing Rolling on the Floor Laughing Thanks for the advice!!!

Fantastic News! Hall of Heroes has now surpassed 600 Hero Ratings! I couldn't have done it without all of you and I will strive to maintain and improve my high standards. Which brings me to my next announcement - starting now, all shipments will come with tracking at no extra charge to you! I'm a little late to the party but as they say - better late than never. You spoke and I heard you loud and clear. Excelsior!



Now with 1,500+ positive feedback on the four letter site!
Standing offer to all CCL Members - every purchase you make from my other store (link below) earns you at least one freebie of my choice! If you purchase from Hall Liquidations send a PM to Hall of Heroes and let me know! Thanks!

Hall Liquidations


kisstour03
Posted: Thursday, August 29, 2013 9:05:41 PM

Rank: Large Noggin
Groups: Member, Subscriber

Joined: 12/24/2012
Posts: 305
Points: 915
Location: Canada
Just when I think I've heard it all for stupid Ebay buyers and the issues they can come up with to make a claim over. I hope this comes out in your favor in the end. I once sold some old toy to a buyer in France. They only wanted the cheapest shipping I could get. Which was ground shipping, which in this case was buy boat. I told them it could take up to three months to arrive. They said they were fine with that. He started messaging me within two weeks. "Where's my Captain Power jet???" "In transit. Look up your tracking." I said. Finally I look up the tracking one day, which I was doing daily because the dork messaged me at least twice a week. And it showed arrived signed for and done. YAAAAA finished with him. Right?? WRONG!!! He messages me a week after tracking says it was delivered. "I don't have my toy. I'm filing a claim." Even though it was so long after the sale Paypal still wanted to see what was up. They sent me a couple of messages that made it sound like they were on this guys side. (banned) me off. I faxed them the documents for shipping and a copy of the tracking showing the thing had arrived and had been SIGNED for. They weren't long closing the case, telling the guy to pound salt and erasing the neg feedback he had left me. This was several years ago. I bet if this was now they'd find in his favor.

I hope for once PP/Ebay does the right thing.
MoonKnight1
Posted: Friday, September 06, 2013 3:25:49 PM

Rank: Celestial
Groups: Guru, Member, Moderator, Sports Host, Super Seller

Shop at My Store

Joined: 5/24/2010
Posts: 2,984
Points: 10,961
Location: Richmond, VA
No communication, no explanation and no feedback. But the case is closed. Whew!

I was starting to get antsy but finally PayPal closed the case. I still haven't heard anything from the Buyer and he hasn't left feedback but I got my money and it looks all good.

Party

Fantastic News! Hall of Heroes has now surpassed 600 Hero Ratings! I couldn't have done it without all of you and I will strive to maintain and improve my high standards. Which brings me to my next announcement - starting now, all shipments will come with tracking at no extra charge to you! I'm a little late to the party but as they say - better late than never. You spoke and I heard you loud and clear. Excelsior!



Now with 1,500+ positive feedback on the four letter site!
Standing offer to all CCL Members - every purchase you make from my other store (link below) earns you at least one freebie of my choice! If you purchase from Hall Liquidations send a PM to Hall of Heroes and let me know! Thanks!

Hall Liquidations


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