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comic clint
Posted: Wednesday, October 16, 2013 10:30:49 PM

Rank: Celestial
Groups: Member, Moderator, Subscriber, Super Hero Showdown Host

Joined: 1/31/2007
Posts: 3,059
Points: 9,998
Location: DARK STAR
So I listed a sonic comic for $9 then researched it--- selling for $40 + --- The Item sold before I could take it down---- I reallly want to cancel the transaction.... any thoughts?




THE PRECIOUS PRESENT IS A GREAT BOOK THAT YOU SHOULD READ SOMEDAY SOON
-clint
Shadowdodger
Posted: Wednesday, October 16, 2013 10:44:12 PM

Rank: Celestial
Groups: Member

Joined: 3/19/2007
Posts: 2,656
Points: 7,968
Location: Worcester, MA
I appreciate your situation, but I think in this case you should take the hit and honor the transaction. There have been pages upon pages on here about situations just like this that have not been positive.

Shadowdodger says: "Shop at these fine stores"


Bamf!!!! Hall of Heroes ComicsMD ComicVortex
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pottersan
Posted: Wednesday, October 16, 2013 11:03:14 PM

Rank: Celestial
Groups: Member, Super Seller

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Joined: 9/28/2007
Posts: 4,491
Points: 44,335
Location: Bainbridge Island, Washington
Here is my very 1st sale on CCL;

Amazing Spider-Man (1963) 95-A
Sale Item Details Very Fine/Near Mint $0.65
Amazing Spider-Man (1963) 97-A
Sale Item Details Very Fine/Near Mint $0.65
Amazing Spider-Man (1963) 382-A
Sale Item Details Very Fine/Near Mint $0.65


I meant to list 95 & 97 for $65 each....pm'd the customer and refunded the order and everything worked out.

I'd pm them 1st to test there forgiveness ratio, but I wouldn't press the issue if I found any resistance.

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BurningDoom
Posted: Wednesday, October 16, 2013 11:07:21 PM

Rank: Beyonder
Groups: Beta, Guru, Member, Moderator, Movies Host, Subscriber, TV Host

Joined: 1/5/2007
Posts: 12,497
Points: 60,224
Location: Redding, CA
It pottersan's case, it was a typo, honest mistake.

In your case, it's your own fault that you didn't keep up on the values. Not quite the same.

To change the price now, is bait-and-switch. Not only immoral, but even illegal in some places (obviously not in this case, though, since we're on the interwebs).

I guess it wouldn't hurt to PM the guy. But I'd say to just honor the price, since it was your bad, and not get the heat that Brett took over the Spider-Man 2099 #1 incident.

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pottersan
Posted: Wednesday, October 16, 2013 11:15:27 PM

Rank: Celestial
Groups: Member, Super Seller

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Joined: 9/28/2007
Posts: 4,491
Points: 44,335
Location: Bainbridge Island, Washington
BurningDoom wrote:
It pottersan's case, it was a typo, honest mistake.

In your case, it's your own fault that you didn't keep up on the values. Not quite the same.

To change the price now, is bait-and-switch. Not only immoral, but even illegal in some places (obviously not in this case, though, since we're on the interwebs).

I guess it wouldn't hurt to PM the guy. But I'd say to just honor the price, since it was your bad, and not get the heat that Brett took over the Spider-Man 2099 #1 incident.
I agree I guess....Maybe you got confused when pricing, maybe you that's the price you thought it was selling for or maybe you just didn't do you homework on the issue. What ever the case, you should do whatever makes the customer happy.

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pottersan
Posted: Wednesday, October 16, 2013 11:16:17 PM

Rank: Celestial
Groups: Member, Super Seller

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Joined: 9/28/2007
Posts: 4,491
Points: 44,335
Location: Bainbridge Island, Washington
Did you check the other prices on CCL before you listed it?

Where there any? If not, did you check other sources?

Join me on Marvel War of Heroes! Alphacomics, use referral code eng572582 and get bonus items!!



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Other great CCL Stores;
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Atilla2k
Posted: Wednesday, October 16, 2013 11:43:42 PM

Rank: Herald of Galactus
Groups: Approver, Member, Subscriber

Joined: 10/8/2007
Posts: 1,575
Points: 93,945
Location: NY
It may suck but you gotta suck it up and take the hit.

Jim
Posted: Wednesday, October 16, 2013 11:49:19 PM

Rank: CCL Mobile App Dev
Groups: Member

Joined: 6/16/2007
Posts: 10,419
Points: 10,096,227
Location: Everett, WA
comic clint wrote:
So I listed a sonic comic for $9 then researched it--- selling for $40 + --- The Item sold before I could take it down---- I reallly want to cancel the transaction.... any thoughts?

I don't think you're obligated but it may win you a repeat customer.

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4saken1
Posted: Thursday, October 17, 2013 12:30:50 AM

Rank: Herald of Galactus
Groups: Member, Super Seller

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Joined: 8/13/2007
Posts: 2,484
Points: 10,317
I've sold a few comics that I later found out were worth more than I listed them for. From my perspective, they were all lessons that helped me become a better seller. I say suck it up and find out what you can do next time to keep this from happening again.

Jeff

ComicVortex

Current specials:

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For every comic you purchase from our 'Bargain Bin' (those priced $1 or less), another comic purchased over $1 will be $30% off (refunded via PayPal). eg. If you purchase 10 'Bargain Bin' books, then 10 books purchased that are each over $1 will recieve this refund, etc.

Free Shipping

Every domestic order of 25 or more comics gets FREE SHIPPING (Media Mail). Though I can't provide Free Shipping on foreign orders, we do offer a $5 refund on postage for purchases of 25 or more comics to foreign countries or a $10 refund if you buy 50 comics (again, foreign orders only).

comic clint
Posted: Thursday, October 17, 2013 12:39:16 AM

Rank: Celestial
Groups: Member, Moderator, Subscriber, Super Hero Showdown Host

Joined: 1/31/2007
Posts: 3,059
Points: 9,998
Location: DARK STAR
yeah, my heart says honor the price----- i already printed postage and will send off tomorrow morning Broken Heart




THE PRECIOUS PRESENT IS A GREAT BOOK THAT YOU SHOULD READ SOMEDAY SOON
-clint
Thundercron
Posted: Thursday, October 17, 2013 4:47:35 AM

Rank: Herald of Galactus
Groups: Member, Super Seller

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Joined: 9/14/2008
Posts: 2,463
Points: 31,844
Location: Vancouver, Washington
comic clint wrote:
yeah, my heart says honor the price----- i already printed postage and will send off tomorrow morning Broken Heart


This will help your reputation, too. You're an artist, right? To the point that you've had sketch cards printed for card sets, as well as selling your work on ebay (from what I remember from old posts).

You're gaining a reputation and a name. You don't want to tarnish it.
comic clint
Posted: Thursday, October 17, 2013 7:27:15 PM

Rank: Celestial
Groups: Member, Moderator, Subscriber, Super Hero Showdown Host

Joined: 1/31/2007
Posts: 3,059
Points: 9,998
Location: DARK STAR
Thundercron wrote:
comic clint wrote:
yeah, my heart says honor the price----- i already printed postage and will send off tomorrow morning Broken Heart


This will help your reputation, too. You're an artist, right? To the point that you've had sketch cards printed for card sets, as well as selling your work on ebay (from what I remember from old posts).

You're gaining a reputation and a name. You don't want to tarnish it.
Thanks for that ----- Makes it a bit easier--- after all its just money
Anxious




THE PRECIOUS PRESENT IS A GREAT BOOK THAT YOU SHOULD READ SOMEDAY SOON
-clint
freakdylan
Posted: Thursday, October 17, 2013 7:34:34 PM

Rank: Watcher
Groups: Member

Joined: 6/4/2012
Posts: 892
Points: 6,160
You did the right thing.

As a buyer I can tell you if it was an honest pricing gaff then I wouldnt mind you asking to cancel the transaction. However if you asked me to cancel a $9 sale and day later saw it listed for $40 would never ever shop with you.

So kudos for doing the right thing. This same thing happened to me on another site twice and just those 2 sellers ruined the whole site for me.


Thanks to the following sellers for helping me put together my complete run of Amazing Spider-man #1-700

ComicCastle
TreeHouse
Hall Of Heroes
Thundercron's Longbox
DrumCzar


Now for the sellers helping me finish my TMNT collection:

Hall Of Heroes
Green Bay Comics



Flagwaver
Posted: Thursday, October 17, 2013 7:54:33 PM

Rank: Eternal
Groups: Member, Subscriber

Joined: 8/2/2010
Posts: 203
Points: 33,104
Location: Louisville, Kentucky
Jim wrote:
comic clint wrote:
So I listed a sonic comic for $9 then researched it--- selling for $40 + --- The Item sold before I could take it down---- I reallly want to cancel the transaction.... any thoughts?

I don't think you're obligated but it may win you a repeat customer.


Uh, how is he not obligated? He listed the book for one price and it sold before he had a chance to jack it up. Just because these are comics, it does not mean you can forego ethics. But, then, those who work for CCL seem to never have learned about things like honesty and being true to your word.
padreglcc
Posted: Thursday, October 17, 2013 8:50:26 PM

Rank: Celestial
Groups: Approver, CR-Guidelines, CR-Management, DC Host, Forum Admin, Member, Moderator, New Releases Host, Reviews Host, Subscriber

Joined: 5/6/2007
Posts: 4,264
Points: 475,605
Location: Bangor, Michigan
Flagwaver wrote:
Jim wrote:
comic clint wrote:
So I listed a sonic comic for $9 then researched it--- selling for $40 + --- The Item sold before I could take it down---- I reallly want to cancel the transaction.... any thoughts?

I don't think you're obligated but it may win you a repeat customer.


Uh, how is he not obligated? He listed the book for one price and it sold before he had a chance to jack it up. Just because these are comics, it does not mean you can forego ethics. But, then, those who work for CCL seem to never have learned about things like honesty and being true to your word.


That's pretty close to slander, my friend. Please be cautious not to defame others on the boards, which is against the forum rules and will warrant a warning.

PS - Clint, for what it's worth, I think you're doing the right thing.

“One of the most sincere forms of respect is actually listening to what another has to say.” ~ Bryant H. McGill

Please make sure you read and understand the Forum Rules here.
BurningDoom
Posted: Thursday, October 17, 2013 9:31:12 PM

Rank: Beyonder
Groups: Beta, Guru, Member, Moderator, Movies Host, Subscriber, TV Host

Joined: 1/5/2007
Posts: 12,497
Points: 60,224
Location: Redding, CA
Since we're on the subject of the CCA:

I've always thought it was amazing that nobody sued them for freedom of press. It's one of the most important foundations our nation was founded on.

I understand how it was overlooked during that era of "The Red Scare" and the U.S. government pushing the whole "American Dream" ideal to push their Cold War agenda.

But after the 60s happened, you'd think someone (other than small indie Underground Comix companies) would have opened their eyes enough and challenged the CCA.

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comicscastle
Posted: Thursday, October 17, 2013 10:44:02 PM

Rank: Beyonder
Groups: Approver, Approver Steward, CR-Management, Forum Admin, Grade My Book Host, Guru, History Host, Member, Super Seller, Tool

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Points: 426,012
Location: New Jersey
BurningDoom wrote:
Since we're on the subject of the CCA:

I've always thought it was amazing that nobody sued them for freedom of press. It's one of the most important foundations our nation was founded on.

I understand how it was overlooked during that era of "The Red Scare" and the U.S. government pushing the whole "American Dream" ideal to push their Cold War agenda.

But after the 60s happened, you'd think someone (other than small indie Underground Comix companies) would have opened their eyes enough and challenged the CCA.
Comic companies submitted their books to the CCA voluntarily so there was no violation of freedom of press.

Here's a link to the Wiki article: http://en.wikipedia.org/wiki/Comics_Code_Authority



The following stores are all stores that I've dealt with or have become friends with through the forums and I highly recommend them all.
Comics Castle-owned & operated by Pat McCauslin
Alpha Comics--ComicVortex--Metropolis Connections 2.0--Comic Cellar


comic clint
Posted: Friday, October 18, 2013 1:23:31 AM

Rank: Celestial
Groups: Member, Moderator, Subscriber, Super Hero Showdown Host

Joined: 1/31/2007
Posts: 3,059
Points: 9,998
Location: DARK STAR
yeah I know that was the right thing to do, guess I was just looking for support--- :)




THE PRECIOUS PRESENT IS A GREAT BOOK THAT YOU SHOULD READ SOMEDAY SOON
-clint
MoonKnight1
Posted: Friday, October 18, 2013 7:21:48 AM

Rank: Celestial
Groups: Guru, Member, Moderator, Sports Host, Super Seller

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Joined: 5/24/2010
Posts: 2,989
Points: 10,976
Location: Richmond, VA
You did the right thing Clint. It happens to everyone. Just a few weeks ago I listed an Incredible Hulk #92 (first Planet Hulk, now selling for dozens of dollars) for a buck. It sold almost immediately. I was kicking myself all the way to the Post Office.

I put myself in the Buyers shoes on those incidences. I've bought stuff before that I know was way under priced and would have been upset if the Seller had reneged only to relist it for 5-6x more.

I try to be very careful but sometimes mistakes happen and you've just got to suck it up and be more diligent next time. That's the way I look at it.

Fantastic News! Hall of Heroes has now surpassed 600 Hero Ratings! I couldn't have done it without all of you and I will strive to maintain and improve my high standards. Which brings me to my next announcement - starting now, all shipments will come with tracking at no extra charge to you! I'm a little late to the party but as they say - better late than never. You spoke and I heard you loud and clear. Excelsior!



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Jim
Posted: Friday, October 18, 2013 8:19:45 AM

Rank: CCL Mobile App Dev
Groups: Member

Joined: 6/16/2007
Posts: 10,419
Points: 10,096,227
Location: Everett, WA
padreglcc wrote:
Flagwaver wrote:
Jim wrote:
comic clint wrote:
So I listed a sonic comic for $9 then researched it--- selling for $40 + --- The Item sold before I could take it down---- I reallly want to cancel the transaction.... any thoughts?

I don't think you're obligated but it may win you a repeat customer.


Uh, how is he not obligated? He listed the book for one price and it sold before he had a chance to jack it up. Just because these are comics, it does not mean you can forego ethics. But, then, those who work for CCL seem to never have learned about things like honesty and being true to your word.


That's pretty close to slander, my friend. Please be cautious not to defame others on the boards, which is against the forum rules and will warrant a warning.

PS - Clint, for what it's worth, I think you're doing the right thing.


Sellers are only obligated to do one of two things. Send items after they're paid for or refund money if the items aren't going to be sent out.

The moral or ethical decision to issue a refund once he realizes that he is selling below the items value is his alone to make albeit at the risk of his online reputation.

In this case I agree that it might be a good idea for him to send the book but I do not agree that its a canned decision that should be made every time. If he'd listed a book valued at $300 or $400 for $10 and only realized it when checkout was complete I might have recommended that he refund the buyers money along with an apologetic PM.

And, a seller adjusting the price of a book to it's average value is no more "jacking it up" than a buyer getting it for significantly below value is "a good deal".

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