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Phantom Issues Listed - Can't Remove Them Options
RubberMalletComics
Posted: Saturday, August 09, 2014 3:37:00 PM

Rank: Supporting Cast
Groups: Member, Super Seller

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Joined: 10/7/2013
Posts: 49
Points: 398
Hey There!

I have a problem with the inventory system. I have books listed in my store that I no longer have in inventory. Specifically Walking Dead comic books. I just got an order in, and fortunately I have them in stock in my actual store.

But when I went into the system, I don't have any items listed for Walking Dead in the "Sell Items" section of the program.

Help!

Rubber Mallet Comics
822 Wyoming Avenue
West Pittston, PA 18643
Thundercron
Posted: Saturday, August 09, 2014 4:25:58 PM

Rank: Celestial
Groups: Member, Super Seller

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Joined: 9/14/2008
Posts: 2,589
Points: 32,472
Location: Vancouver, Washington
You can delist items from the website under the manage inventory link on the left side of this page.
RubberMalletComics
Posted: Monday, August 11, 2014 6:40:41 PM

Rank: Supporting Cast
Groups: Member, Super Seller

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Joined: 10/7/2013
Posts: 49
Points: 398
Thanks for that.

But why are they there in the first place? I deleted them from the library using the CCL program. Is that not reliable?


Rubber Mallet Comics
822 Wyoming Avenue
West Pittston, PA 18643
comicscastle
Posted: Monday, August 11, 2014 8:04:00 PM

Rank: Beyonder
Groups: Approver, Approver Steward, CR-Management, Forum Admin, Grade My Book Host, Guru, History Host, Member, Super Seller, Tool

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Joined: 1/30/2008
Posts: 15,120
Points: 429,225
Location: New Jersey
RubberMalletComics wrote:
Thanks for that.

But why are they there in the first place? I deleted them from the library using the CCL program. Is that not reliable?
After you delete them from your store you must go back into your collection and delete them there as well. If not they will show up in your send to CCL section and you might list them all over again without realizing it.



The following stores are all stores that I've dealt with or have become friends with through the forums and I highly recommend them all.
Comics Castle-owned & operated by Pat McCauslin
Alpha Comics--ComicVortex--Metropolis Connections 2.0--Comic Cellar


RubberMalletComics
Posted: Wednesday, August 13, 2014 9:19:13 AM

Rank: Supporting Cast
Groups: Member, Super Seller

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Joined: 10/7/2013
Posts: 49
Points: 398
Actually, I did do that. That's why I think I couldn't delete them from the CCL program, because they no longer existed in my personal collection.

But for some reason they weren't deleted from the online store.

Rubber Mallet Comics
822 Wyoming Avenue
West Pittston, PA 18643
SwiftMann
Posted: Wednesday, August 13, 2014 9:35:25 AM

Rank: Beyonder
Groups: Approver, CCL Feature Crew, CR-Guidelines, Member, Super Seller

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Joined: 4/19/2007
Posts: 11,425
Points: 1,967,524
Location: PA
Have you done a store sync through the software?

"Words have meaning." - my wife
RubberMalletComics
Posted: Wednesday, August 13, 2014 12:23:15 PM

Rank: Supporting Cast
Groups: Member, Super Seller

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Joined: 10/7/2013
Posts: 49
Points: 398
I have done that. Now all the issues that should have been deleted are reflected in my CCL Program as well. I've suspended my store and will do a physical re-inventory. Again.

Any tips to make sure this one sticks?

Rubber Mallet Comics
822 Wyoming Avenue
West Pittston, PA 18643
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