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I seem to be having a problem with the desktop software, a few of the links don't seem to work correctly. Specifically the tabs for "about us", "shipping", "feedback", etc. Also I was unable to go through the pages while browsing the stores. Does anyone else have this problem or is it just me? Thank you.
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Eville_1 wrote:I seem to be having a problem with the desktop software, a few of the links don't seem to work correctly. Specifically the tabs for "about us", "shipping", "feedback", etc. Also I was unable to go through the pages while browsing the stores. Does anyone else have this problem or is it just me? Thank you. Today looks good to me.
FREE DOMESTIC SHIPPING ON ORDERS OF $ 25.00 OR MORE !FREE DOMESTIC SHIPPING ON ORDERS OF $ 25.00 OR MORE !FREE DOMESTIC SHIPPING ON ORDERS OF $ 25.00 OR MORE !
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The problem seems to be with the Javascripts, they don't work in the desktop software.
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I'm directing this post to Joe. Site's running a little slow this morning and I'm opening up the software now to see if I can duplicate anything.
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Also mention to Joe that the email notices for CCL messages received isn't working. I've had a few customers complain to me about it, and I remember many months ago something happened where CCL had to flip some magic switch to fix it.
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Eville_1 wrote:I seem to be having a problem with the desktop software, a few of the links don't seem to work correctly. Specifically the tabs for "about us", "shipping", "feedback", etc. Also I was unable to go through the pages while browsing the stores. Does anyone else have this problem or is it just me? Thank you. This wouldn't be the software though, this is the website, correct? About us, shipping and feedback are all tabs that are generated on the website forms...? I'm not having or showing any problems with that.
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Thundercron wrote:Also mention to Joe that the email notices for CCL messages received isn't working. I've had a few customers complain to me about it, and I remember many months ago something happened where CCL had to flip some magic switch to fix it. Joe's going to check his mail server. I haven't gotten the notifications either in several weeks...but then again we haven't changed any settings under the hood. We'll get it.
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No I'm talking about the CCL desktop software.
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Eville_1 wrote:No I'm talking about the CCL desktop software. Are you talking about looking at a store in the CCL desktop software (which would be through the browser that's part of the software)?
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scotteaves wrote:Eville_1 wrote:No I'm talking about the CCL desktop software. Are you talking about looking at a store in the CCL desktop software (which would be through the browser that's part of the software)? Yeah, that's exactly what I'm talking about.
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Eville_1 wrote:scotteaves wrote:Eville_1 wrote:No I'm talking about the CCL desktop software. Are you talking about looking at a store in the CCL desktop software (which would be through the browser that's part of the software)? Yeah, that's exactly what I'm talking about. I just tested it and it's working fine for me. Is it just one store? or multiple stores? Can you tell me the name of one of the stores that you're finding this issue with? Thanks.
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Everything is also working for me
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scotteaves wrote:Eville_1 wrote:scotteaves wrote:Eville_1 wrote:No I'm talking about the CCL desktop software. Are you talking about looking at a store in the CCL desktop software (which would be through the browser that's part of the software)? Yeah, that's exactly what I'm talking about. I just tested it and it's working fine for me. Is it just one store? or multiple stores? Can you tell me the name of one of the stores that you're finding this issue with? Thanks. It's all the stores, anything that says "javascript:" when I mouse over it doesn't work. It must be something with my pc and not the desktop software. I updated windows and re-installed CCL but that didn't work either.
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Did you try and reinstall Java? java.com
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scotteaves wrote:Did you try and reinstall Java? java.com Yeah, Java is up to date, I have the newest version. Everything works fine on the website but not in the desktop software.
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I think the problem is with IE 10, when I go to the CCL website using Internet Explorer I have the same problems that I have using the desktop software. Could it be my IE internet options are causing the software not to work properly?
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Windows 8 / IE 10 or Windows 7 / IE 10 Preview?
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scotteaves wrote:Windows 8 / IE 10 or Windows 7 / IE 10 Preview? I've got windows 8.
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Cool - that will help Jim figure this out. I think I have Win8 in a virtual machine so I'll try it too. It wouldn't surprise me if something has changed in IE10.
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