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wpmcclure
Sunday, February 10, 2013 5:53:27 PM
Rank: Large Noggin
Groups: Member
Location: Washington
Joined: 7/28/2010 | Posts: 459 | Points: 4,356
So last year, October 6th I ordered the following...

AVENGING SPIDER-MAN #12 SIGNED BY KEVIN SHINICK & AARON KUDER!
Tracking: Waiting for Inventory to Arrive at Shipping Location
$10.00

AVENGING SPIDER-MAN #13 SIGNED BY KEVIN SHINICK & AARON KUDER!
Tracking: Waiting for Inventory to Arrive at Shipping Location
$10.00

It's now been 4 months and it states the following "Waiting for Inventory to Arrive at Shipping Location". I've sent 2 detailed emails on asking about the status. Nothing, no reply....nothing. At this rate I could go to a comicon and get them signed. 4 months and counting...really? Why sell'em if you won't have them in stock or at least in the works? Why is this allowed? Has any one else had this experience?
freakdylan
Sunday, February 10, 2013 6:45:50 PM
Rank: Herald of Galactus
Groups: Member
Joined: 6/4/2012 | Posts: 1,186 | Points: 7,042
lol, Dynamic Forces is a (BLEEPING) joke.

My oldest order is from June 05, 2012

I used to buy a ton from DF, but they are going down hill fast. Unless you are a big store ordering thousands a week they pretty much ignore you.

The last order I received was damaged after waiting 4 months for it. So I emailed them and they replied instantly and had me send pics etc to verify damage. Then they worked on replacing the $200 3 comic order. Took another 4 months to get the replacements in and only received 2 comics.

Right now I have about $3k in orders that have been pending for over 6 months and I have called and emailed them to cancel and now they ignore me. So I canceled the card I used to use for DF and will just laugh when they send me emails to process.

I will never ever buy another signed or remarked book from DF. If I want a DF variant cover I will just go to ebay. Might cost a few bucks more but I dont have to wait 9-12 months for Jeff to pack and ship them.





KingZombie
Sunday, February 10, 2013 6:57:41 PM
Rank: Celestial
Groups: Member
Joined: 4/14/2007 | Posts: 4,543 | Points: 90,058
Yep, I've had the same problem. Bought $50 worth of books and after 2 weeks of no update to the shipping status I e-mailed them several times but no response.

I paid with Paypal and filed a dispute just before 30 days since the point of purchase. Got a full refund.

A month later I get a confirmation e-mail from DF that my order shipped. I sent them a reply e-mail that I already did a chargeback. No response to that either.

Few days later I got the books. They never said anything so I kept 'em.

Free books... so... thanks DF!
scotteaves
Sunday, February 10, 2013 8:07:15 PM
Rank: Beyonder
Groups: Approver, Approver Moderator, CCL Feature Crew, CR-Guidelines, CR-Management, Guru, Member, Subscriber
Location: Hawthorne, NJ
Joined: 6/24/2008 | Posts: 6,044 | Points: 445,829
wpmcclure wrote:
So last year, October 6th I ordered the following...

AVENGING SPIDER-MAN #12 SIGNED BY KEVIN SHINICK & AARON KUDER!
Tracking: Waiting for Inventory to Arrive at Shipping Location
$10.00

AVENGING SPIDER-MAN #13 SIGNED BY KEVIN SHINICK & AARON KUDER!
Tracking: Waiting for Inventory to Arrive at Shipping Location
$10.00



I've got an order open with the same status. But I received the rest of the order and the packing slip was marked that those issues are unavailable so I was refunded the $$.

Their inventory system and website are terrible. There are so many simple things they could do to fix the mess, but they've been like this as long as I've dealt with them so I doubt it will ever change.

Emails consistently go unanswered. I've had (slightly) better results by calling them.
freakdylan
Sunday, February 10, 2013 8:10:03 PM
Rank: Herald of Galactus
Groups: Member
Joined: 6/4/2012 | Posts: 1,186 | Points: 7,042
KingZombie wrote:
Yep, I've had the same problem. Bought $50 worth of books and after 2 weeks of no update to the shipping status I e-mailed them several times but no response.

I paid with Paypal and filed a dispute just before 30 days since the point of purchase. Got a full refund.

A month later I get a confirmation e-mail from DF that my order shipped. I sent them a reply e-mail that I already did a chargeback. No response to that either.

Few days later I got the books. They never said anything so I kept 'em.

Free books... so... thanks DF!


That's probably why they removed paypal, lol


wpmcclure
Sunday, February 10, 2013 8:56:05 PM
Rank: Large Noggin
Groups: Member
Location: Washington
Joined: 7/28/2010 | Posts: 459 | Points: 4,356
freakdylan wrote:
KingZombie wrote:
Yep, I've had the same problem. Bought $50 worth of books and after 2 weeks of no update to the shipping status I e-mailed them several times but no response.

I paid with Paypal and filed a dispute just before 30 days since the point of purchase. Got a full refund.

A month later I get a confirmation e-mail from DF that my order shipped. I sent them a reply e-mail that I already did a chargeback. No response to that either.

Few days later I got the books. They never said anything so I kept 'em.

Free books... so... thanks DF!


That's probably why they removed paypal, lol


I was gonna say the something Laughing
wpmcclure
Sunday, February 10, 2013 8:57:25 PM
Rank: Large Noggin
Groups: Member
Location: Washington
Joined: 7/28/2010 | Posts: 459 | Points: 4,356
scotteaves wrote:
wpmcclure wrote:
So last year, October 6th I ordered the following...

AVENGING SPIDER-MAN #12 SIGNED BY KEVIN SHINICK & AARON KUDER!
Tracking: Waiting for Inventory to Arrive at Shipping Location
$10.00

AVENGING SPIDER-MAN #13 SIGNED BY KEVIN SHINICK & AARON KUDER!
Tracking: Waiting for Inventory to Arrive at Shipping Location
$10.00



I've got an order open with the same status. But I received the rest of the order and the packing slip was marked that those issues are unavailable so I was refunded the $$.

Their inventory system and website are terrible. There are so many simple things they could do to fix the mess, but they've been like this as long as I've dealt with them so I doubt it will ever change.

Emails consistently go unanswered. I've had (slightly) better results by calling them.


Refunded for this order eh? I just wish they would simply contact me and tell me what's up!??
freakdylan
Sunday, February 10, 2013 11:54:23 PM
Rank: Herald of Galactus
Groups: Member
Joined: 6/4/2012 | Posts: 1,186 | Points: 7,042
wpmcclure wrote:

Refunded for this order eh? I just wish they would simply contact me and tell me what's up!??


Next email send ATTN:Jeff Schomber in the Subject. He does all the shipping and it might get his attention if he sees email directly addressing him.


Beamer72
Monday, July 15, 2013 9:56:07 PM
Rank: Newbie
Groups: Member
Joined: 5/19/2013 | Posts: 1 | Points: 3
Jeff is a moron and so as thief CEO Nick. I don't know how they can run a business like that.
evilskip42
Thursday, April 28, 2016 12:28:16 PM
Rank: Eternal
Groups: Member
Joined: 4/24/2011 | Posts: 244 | Points: 732
My LCS just sold me a DF Batman #50 for about $3 which was nice of them. But just what the #@%$ are these and are they actually worth anything? I can't find it for sale here or at a few other places and was just curious.
Thundercron
Thursday, April 28, 2016 2:57:07 PM
Rank: Celestial
Groups: Member, Super Seller
Location: Vancouver, Washington
Joined: 9/14/2008 | Posts: 3,238 | Points: 38,079
Shop at My Store
evilskip42 wrote:
My LCS just sold me a DF Batman #50 for about $3 which was nice of them. But just what the #@%$ are these and are they actually worth anything? I can't find it for sale here or at a few other places and was just curious.


What's the certificate say? How limited is it?
evilskip42
Thursday, April 28, 2016 4:17:49 PM
Rank: Eternal
Groups: Member
Joined: 4/24/2011 | Posts: 244 | Points: 732
"Batman Dynamic Forces Exclusive Cover" as one of a specially limited series of 2000 copies.
Tamwood
Friday, April 29, 2016 7:21:01 AM
Rank: Herald of Galactus
Groups: Approver, Member, Subscriber
Location: Indiana
Joined: 11/13/2009 | Posts: 1,880 | Points: 179,464
Well, ya see, this is a user-driven database. So ... if it's an issue you don't see here ... ADD IT.

This particular book was released this Wednesday. It's likely the DF Amanda Conner Harley cover, which is sitting here in my "needs added" stack.
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