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nvquadracer133
Thursday, March 13, 2014 5:18:47 PM
Rank: Supporting Cast
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Joined: 7/3/2007 | Posts: 19 | Points: 57
Help! The App is suddenly crashing with the new OS 7.1 update. This app is my go to for my wish list. Wall
I tried re-installing the app and it still crashes,
betaswitch
Thursday, March 13, 2014 7:39:50 PM
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Groups: Member, Subscriber
Location: Blaine, WA
Joined: 3/23/2007 | Posts: 132 | Points: 3,331
It also crashes on me at start up as well, please fix.....
Flagwaver
Friday, March 14, 2014 6:23:59 AM
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Location: Louisville, Kentucky
Joined: 8/2/2010 | Posts: 260 | Points: 35,301
I suggest you not hold your breath waiting.
padreglcc
Friday, March 14, 2014 11:09:54 AM
Rank: Beyonder
Groups: Approver, Approver Steward, CR-Guidelines, CR-Management, DC Host, Forum Admin, Member, Moderator, New Releases Host
Location: Bangor, Michigan
Joined: 5/6/2007 | Posts: 5,274 | Points: 590,001
Heard from Steve on this a few minutes ago. He's looking into it.
“One of the most sincere forms of respect is actually listening to what another has to say.” ~ Bryant H. McGill

Please make sure you read and understand the Forum Rules here.

Need help? Feel free to contact one of the Moderators or Approvers.
j_scott_o
Friday, March 14, 2014 7:43:20 PM
Rank: Supporting Cast
Groups: Member
Joined: 7/1/2012 | Posts: 19 | Points: 2,373
nvquadracer133 wrote:
Help! The App is suddenly crashing with the new OS 7.1 update. This app is my go to for my wish list. Wall
I tried re-installing the app and it still crashes,


Ditto for me! I just upgraded yesterday as well. Went to a comic shop today...and was in trouble when my app continued crashing. Re-install didn't work either. And, I'm going to a comic con tomorrow. This is not good timing at all.
BurningDoom
Friday, March 14, 2014 8:03:11 PM
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Location: Redding, CA
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I don't know if it's related or not. But I tried to access the site today through my cell-phone, which isn't a smart-phone, it has mobile web. And not only did the site stop working, it made my entire phone restart, twice in a row. And I've been able to access the site on my phone before with no problem.
Make sure that you read and understand the forum rules here
b0bafett
Saturday, March 15, 2014 12:36:22 PM
Rank: Herald of Galactus
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Joined: 2/23/2007 | Posts: 1,560 | Points: 4,962
Where is Jim when you need him LOL
padreglcc
Saturday, March 15, 2014 2:25:05 PM
Rank: Beyonder
Groups: Approver, Approver Steward, CR-Guidelines, CR-Management, DC Host, Forum Admin, Member, Moderator, New Releases Host
Location: Bangor, Michigan
Joined: 5/6/2007 | Posts: 5,274 | Points: 590,001
b0bafett wrote:
Where is Jim when you need him LOL

Not sure. Haven't seen him around the boards in quite a while.
“One of the most sincere forms of respect is actually listening to what another has to say.” ~ Bryant H. McGill

Please make sure you read and understand the Forum Rules here.

Need help? Feel free to contact one of the Moderators or Approvers.
scotteaves
Saturday, March 15, 2014 8:00:40 PM
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Location: Hawthorne, NJ
Joined: 6/24/2008 | Posts: 6,003 | Points: 445,254
Jim did not write the CCL iPhone App so he would not be the guy to fix it. This was as CCL endeavor that was farmed out to a group of developers. It's on CCL to fix this one.
j_scott_o
Saturday, March 15, 2014 8:19:56 PM
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Groups: Member
Joined: 7/1/2012 | Posts: 19 | Points: 2,373
Really missed having my wish list available today at the Lexington Comic Con.
nvquadracer133
Sunday, March 16, 2014 5:54:57 PM
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Groups: Member
Joined: 7/3/2007 | Posts: 19 | Points: 57
any updates?? Was really needing my wish list today.
comicscastle
Sunday, March 16, 2014 5:59:28 PM
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Location: New Jersey
Joined: 1/30/2008 | Posts: 15,523 | Points: 435,115
nvquadracer133 wrote:
any updates?? Was really needing my wish list today.
Send a note to the help desk or you might never get a response.


The following stores are all stores that I've dealt with or have become friends with through the forums and I highly recommend them all.
Comics Castle-AKA Pat McCauslin
Alpha Comics--ComicVortex--Comic Cellar--Hall of Heroes--Swifty's Olde Tyme Comic Shoppe


nvquadracer133
Tuesday, March 18, 2014 9:35:25 AM
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Groups: Member
Joined: 7/3/2007 | Posts: 19 | Points: 57
where would I find that?
scotteaves
Tuesday, March 18, 2014 9:42:09 AM
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Groups: Approver, Approver Moderator, CCL Feature Crew, CR-Guidelines, CR-Management, Guru, Member, Subscriber
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nvquadracer133 wrote:
where would I find that?


Use the "Contact Us" link on the bottom of the page.
nvquadracer133
Tuesday, March 18, 2014 3:45:40 PM
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Groups: Member
Joined: 7/3/2007 | Posts: 19 | Points: 57
awesome thank you, I'll keep and update of what happens
nvquadracer133
Tuesday, March 18, 2014 4:02:20 PM
Rank: Supporting Cast
Groups: Member
Joined: 7/3/2007 | Posts: 19 | Points: 57
just had a lighting fast response, The issue is being worked on and should be fixed in a couple of days.
j_scott_o
Wednesday, March 19, 2014 10:01:51 AM
Rank: Supporting Cast
Groups: Member
Joined: 7/1/2012 | Posts: 19 | Points: 2,373
nvquadracer133 wrote:
just had a lighting fast response, The issue is being worked on and should be fixed in a couple of days.


I emailed them late Monday (real late) about this issue. Both Joe & Steve emailed me back 1st thing on Tuesday. Said they are aware of the issue and should have a solution in the next few days.
The_Valiant_One
Wednesday, March 19, 2014 10:22:01 AM
Rank: Administration
Groups: CCL Feature Crew, Forum Admin, Guru, Member, Super Seller
Joined: 6/7/2007 | Posts: 5,095 | Points: 139,213
Shop at My Store
Hey guys - I waited to post out in the forums on this until I had some more definitive news on the app crashing and have some resolution.

With the new iPhone update, there has indeed been app crashes with the CCL iPhone app. We're not entirely sure why that was the case, but we've had a local development team work on it since Monday. Good news! They have identified and fixed the bug so Joe wanted me to tell you they're pushing the update live today and once Apple approves the update, it'll be ready to load.

We apologize for any frustration this might have caused....I personally didn't experience the problems because, well, I didn't update my iPhone. Thanks for your patience and if you have any questions, private message me OR shoot us an email at helpdesk@comiccollectorlive.com.






Steve Boyd
VP/CCL

You can reach us by phone at (615) 264-4747 ext 103
and you can e-mail us at helpdesk@comiccollectorlive.com


Check out my official CCL YouTube show:SUPER MEGA COMIC ACTION NEWS AT MIDNIGHT!
nvquadracer133
Wednesday, March 19, 2014 11:13:00 AM
Rank: Supporting Cast
Groups: Member
Joined: 7/3/2007 | Posts: 19 | Points: 57
thank you so much for getting on this so fast.
j_scott_o
Wednesday, March 19, 2014 11:23:52 AM
Rank: Supporting Cast
Groups: Member
Joined: 7/1/2012 | Posts: 19 | Points: 2,373
Thanks for the fast update on this! And, for the communication.
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