Good morning CCL-ers! Hope everyone is doing well and had a great Halloween!
I love being in charge of this awesome community but an unfortunate consequence of being the head honcho is I'm easily distracted and sidetracked on stuff so consider this my blanket apology for lack of communication or forgetting if there's something that needs handling. I promise it's not for lack of interest...but rather lack of hours and sometimes resources to get everything done.
I wanted to take a moment in full transparency to talk to everyone about CCL's WISHLIST feature. It's a free service that CCL members can take advantage of when they sign up so they can keep track of items they need and get notified when those items go up for sale on CCL so they can get first crack at them! It's an awesome service that is useful when used correctly for those who are active on the site. For those that go inactive on the site, the Wishlist disappears. The alternative is we hold Wishlist items indefinitely for users and that can eat up our server space, raise costs...dogs and cats living together...you know the rest :)
When the move to a cloud-based solution a few years back was in the works it was decided that after a period of inactivity (90 days to be exact of not logging in to CCL) that the CCL Wishlist would delete to save room (and thus money) on our servers. However while this solved one problem for CCL it created another one as we now had developed a bug that deletes ALL Users Wishlists after 90 days of inactivity even if you're a subscriber or not. So solving a small problem that effected a handful of CCL Users ended up causing a potential larger issue for ALL members.
After speaking with my partner today I made the decision to restore Wishlist functionality back on for all members indefinitely. From now on, whether you're a CCL subscriber OR just a member, your Wishlist will be waiting on you when you get back if you're gone for longer than 90 days. My hope is this will encourage folks to use our Wishlists and other features and stick with us long term.
Please note that sadly there is no way for us to retrieve Wishlists that were lost. For those of you effected by the Wishlist deletion, I'm extremely sorry for the headache this caused...and we know this caused a few. This was something that had been a problem with CCL since before we took over. Our hope is the change is a welcome enough one that the pain will ease a bit knowing all our community's Wishlist information is safe.
This change will come into effect later today.
As always you're welcome to connect with me via email with any questions/comments/concerns:
helpdesk@panellogicmedia.com.
Thanks so much and VIVA CCL!