CCL Messageboard

Welcome Guest Active Topics
CCL Messageboard » CCL News » CCL Website/Live Market » Customer Checkout Purchase Issue (3/20/2025) (Update: Fixed)

Customer Checkout Purchase Issue (3/20/2025) (Update: Fixed)

The_Valiant_One
Thursday, March 20, 2025 6:20:21 PM
Rank: Administration
Groups: CCL Feature Crew, Forum Admin, Guru, Member, Super Seller
Joined: 6/7/2007 | Posts: 5,287 | Points: 813,834
Shop at My Store
Hey CCL-ers! We were made aware of an issue today (March 20 2025) regarding an issue some customers are having finalizing their purchases.

We're currently working on it. CCL might go down briefly while we investigate what the issue is.

Hang tight and I'll update you guys as soon as we figure it out. Keep those orders warm!






Steve Boyd
CEO / CCL

You can reach us by phone at (615) 264-4747 ext 103
and you can e-mail us at helpdesk@comiccollectorlive.com


Check out my official CCL YouTube show:SUPER MEGA COMIC ACTION NEWS AT MIDNIGHT!
The_Valiant_One
Thursday, March 20, 2025 10:38:22 PM
Rank: Administration
Groups: CCL Feature Crew, Forum Admin, Guru, Member, Super Seller
Joined: 6/7/2007 | Posts: 5,287 | Points: 813,834
Shop at My Store
UPDATE 9:26pm CST

The good news is that I have been absolutely SLAMMED with folks who are trying to buy comics on the site! The bad news is that we're still not able to accept Paypal payments at the moment.

It appears that Paypal made a change on their end that disrupted the connection which allowed us to accept Paypal payments. We currently have a ticket in with Paypal to reestablish the connection as soon as possible but it might be an hour or into the morning before it's fixed.

Of course, this would happen while we're in the middle of our big SPRING INTO CCL promotion going on now. For the trouble, I will be extending the SPRING INTO CCL promotion until APRIL 24th so there's another 3 days to take advantage of it...which should be anytime now.

If you're a BUYER, don't be afraid to send a private message to the CCL seller you're trying to conduct business with and ask them to accommodate you by setting your books aside until the payment method goes through. You can also check with the store to see if they can accept an alternate payment method to insure the books are as good as yours. The sellers on here are AMAZING and I'm sure will work it out if its' an emergency.

If you're a SELLER (and I'm a seller) l can assure you that once we get PAYPAL back up and running my first priority is explore integrating additional payment methods so sellers can offer more options other than one to accept an online payment.

If you're a CCL SUBSCRIBER and your subscription ends on either 3/20 or 3/21, please email me at steve@panellogicmedia.com and I will add a complimentary 30 days to your subscription end date for the trouble.

Thank you for being patient with us a little longer as we fix this issue and we can help put more ISSUES into your collection. As soon as I know more, I'll post it here and I'm responding to as many emails as I can. :)

~S!






Steve Boyd
CEO / CCL

You can reach us by phone at (615) 264-4747 ext 103
and you can e-mail us at helpdesk@comiccollectorlive.com


Check out my official CCL YouTube show:SUPER MEGA COMIC ACTION NEWS AT MIDNIGHT!
The_Valiant_One
Thursday, March 20, 2025 11:21:35 PM
Rank: Administration
Groups: CCL Feature Crew, Forum Admin, Guru, Member, Super Seller
Joined: 6/7/2007 | Posts: 5,287 | Points: 813,834
Shop at My Store
UPDATE 10:20 PM CST

Great news! It appears that service has been restored to complete purchase through PAYPAL. We have successfully tested and completed a Paypal purchase so it should be business as usual! Go forth and spend that money!

By the way, if the problem happens AGAIN, please let us know at helpdesk@panellogicmedia.com!






Steve Boyd
CEO / CCL

You can reach us by phone at (615) 264-4747 ext 103
and you can e-mail us at helpdesk@comiccollectorlive.com


Check out my official CCL YouTube show:SUPER MEGA COMIC ACTION NEWS AT MIDNIGHT!
Users browsing this topic
Guest

Forum Jump

Access

You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Main Forum RSS : RSS

This page was generated in 0.120 seconds.
(0.052 seconds)


All images on comic collector live copyright of their respective publishers. © Copyright 2025, Panel Logic Media Inc. PL-CCL