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MoonKnight1
Thursday, December 7, 2023 8:44:45 AM
Rank: Beyonder
Groups: Forum Admin, Guru, Member, Moderator, Sports Host, Super Seller
Location: Richmond, VA
Joined: 5/24/2010 | Posts: 10,282 | Points: 49,094
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I was hoping that this was fixed during the updates and for a while there it looked like it was. But I just got one this week - Order #263224 did not go through and I had to generate a PP Request instead. I believe that that this is the first time for me since the update started which is nice because it used to happen more frequently. Is anything being done to remedy this?

Thanks!


Hall of Heroes Quote of the Week

Hardships often prepare ordinary people for an extraordinary destiny - C.S. Lewis


Check out my eBay store here: Hall Liquidations
Joe
Thursday, December 7, 2023 9:29:28 AM
Rank: Administration
Groups: Approver, CCL Feature Crew, Forum Admin, Member, Subscriber
Location: Nashville
Joined: 1/5/2007 | Posts: 2,476 | Points: 14,846
MoonKnight1 wrote:
I was hoping that this was fixed during the updates and for a while there it looked like it was. But I just got one this week - Order #263224 did not go through and I had to generate a PP Request instead. I believe that this is the first time for me since the update started which is nice because it used to happen more frequently. Is anything being done to remedy this?

Thanks!


PayPal is much improved with the update. All of the testing we did showed that if an order was pending, it was because the user either abandoned it before hitting the final button to pay, or there was some sort of internet interruption.

That being said, We will be updating to the latest API fairly soon (next couple of months), and hopefully, that will make things even better.





Joe Butler
CEO / Founder

You can reach us by phone at (615) 264-4747
and you can e-mail us at helpdesk@comiccollectorlive.com

MoonKnight1
Thursday, December 7, 2023 9:41:14 AM
Rank: Beyonder
Groups: Forum Admin, Guru, Member, Moderator, Sports Host, Super Seller
Location: Richmond, VA
Joined: 5/24/2010 | Posts: 10,282 | Points: 49,094
Shop at My Store
Awesome! I agree it's been much better. This was the first time it happened to me in a couple of months.


Hall of Heroes Quote of the Week

Hardships often prepare ordinary people for an extraordinary destiny - C.S. Lewis


Check out my eBay store here: Hall Liquidations
BlueMoon
Thursday, December 7, 2023 12:46:54 PM
Rank: Watcher
Groups: Member, Super Seller
Joined: 9/28/2007 | Posts: 633 | Points: 10,036
Shop at My Store
Still happens to our orders All the time
Joe
Wednesday, December 27, 2023 12:20:25 PM
Rank: Administration
Groups: Approver, CCL Feature Crew, Forum Admin, Member, Subscriber
Location: Nashville
Joined: 1/5/2007 | Posts: 2,476 | Points: 14,846
BlueMoon wrote:
Still happens to our orders All the time


we are working on an upgrade to the latest version of their API. They are working on it now. Not sure when it is going to be done, but shouldn't be too much longer.





Joe Butler
CEO / Founder

You can reach us by phone at (615) 264-4747
and you can e-mail us at helpdesk@comiccollectorlive.com

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