CCL Messageboard

As much as it pains me to do this, I have to drop a dime on myself.

Earlier this year I had to move unexpectedly and in the process it has become painfully obvious to me that I have possibly misplaced at least one box of listed comics. This has resulted in a distressing number of inventory problems. I have had more missing issues in the past 6 months then I had in the 8-9 years I have been selling here.

I want to apologize to everyone who has been affected by this and I assure you that I am working to get the problem fixed. Next week I am renting a second, smaller storage unit so that I can more easily go through my unlisted inventory and hopefully turn up the lost comics. I will be keeping my store open in the meantime as the vast majority of orders I have no problem fulfilling.

Please bear with me during this time and I promise that I will do my best to get this thing worked out.

Thank you all for continuing to shop my store, I'm hoping that I can fix it fast.

Howie Hall

Great news! I have located a half box of listed comics that was tucked away underneath some unlisted comics. This solves the majority of the problem from what I can tell.

I finally have my entire inventory sorted alpha numerically. That's right, 105 boxes from A-Z are in order so this will make pulling orders more efficient. Of course, I will soon have a secondary inventory since I am constantly listing new comics but that's a problem for another day.

There were a few comics that sold and I couldn't find therefore I sent refunds. I am relisting those comics for the exact same price as they sold initially so don't worry about me pulling a bait-and-switch.

Now that I have everything organized, and found that lost box, I believe that problems will be eliminated or easier to solve. Thank you to those few of you who were affected, I appreciate your patience and understanding!

Howie-

Through the years, we have had several sync problems, crashes, theft, pipe sweat, mis-listed, bagged-swapped, and downright stupid things happen to our inventory.

I even tried to get Joe to let me re-list my entire inventory, which fell on deaf ears.

I cannot hold someone to strict inventory amounts when it is not even accurate with the system I use from Diamond.

If you do the best you can, you will ALWAYS deliver the best to the customer that deserves it.

I hope that CCL moves it all to the cloud, so we can all breathe easier.

I try to keep a high standard, even with 7 sales vectors for the same product.

Good luck, and I love your efforts!

-JC

I believe that I have fixed the problem!

Haven't had any difficulty finding issues in several months. I have my entire inventory in alpha-numeric order and found some stray comics that were listed but not in my inventory. So I should be all clear from here on out!

My apologies to those few of you who were affected and I appreciate your patience and understanding.

I am making sure to keep much better track and hopefully there will be no more problems.

Thanks!

Howie